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VPN login loop

It keeps forcing me to login, without giving me the option to turn on the Vpn. I AM signed in, so I have no clue what the issue could be.

פתוחה 3 10

Firefox VPN 50 GB Monthly Free Data Not Available on Windows

Hello Firefox Support Team, I am using the same Mozilla account on both my smartphone and my Windows laptop. On my smartphone, I can successfully access and use the free … (read more)

Hello Firefox Support Team,

I am using the same Mozilla account on both my smartphone and my Windows laptop.

On my smartphone, I can successfully access and use the free 50 GB monthly VPN allowance. However, when I sign in to the same Mozilla account on my Windows laptop, this feature is not available.

I would like to know why this feature works on my smartphone but is unavailable on my Windows device, even though I am using the same account on both devices.

Could you please help me resolve this issue and enable the free 50 GB monthly VPN allowance on my Windows laptop as well?

Thank you for your time and support.

Best regards

פתוחה 1 1

Built-in Firefox VPN stopped working after updating to Firefox 158.0.1

Hello, The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't co… (read more)

Hello,

The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't connect to VPN. Try again in a few minutes.” The same error occurs in a private window. Troubleshooting already performed: DNS over HTTPS is off. Remote improvements are enabled. browser.ipProtection.enabled is set to true. network.proxy.type is set to 5. about:policies reports that the Enterprise Policies service is inactive.

Could this be a regression in Firefox 158.0.1? Please advise how to restore the built-in VPN. Thank you.

פתוחה 18 40

Firefox VPN

Hello, I have several Firefox profiles, but the Firefox VPN is enabled on only one of them. How can I use the Firefox VPN with all of my profiles?

פתוחה 1

After using few moment VPN integrated, some websites do not work anymore, like no access to internet.

like, radiofrance, netflix, yahoomail ,. It will happen after 30 minutes not right after turning on ther vpn. My version of firefox is Version 153.0.1 (64 bits) Thank yo… (read more)

like, radiofrance, netflix, yahoomail ,. It will happen after 30 minutes not right after turning on ther vpn.

My version of firefox is Version 153.0.1 (64 bits)


Thank you!

פתוחה 1

Cannot activate vpn

I click get started, which sends me to a login page, i login and then cannot proceed further. THANKS!

פתוחה

VPN usage doesn't reset

For almost two months my free VPN says 39.5 GB of VPN. I don't use it that often. It's off pretty much every day. I went from September to October and it never reset back… (read more)

For almost two months my free VPN says 39.5 GB of VPN. I don't use it that often. It's off pretty much every day. I went from September to October and it never reset back to 50. I'm going to monitor to see what happens in November, but does it count usage by having it active and available in the bar even though I don't turn it on? Should I deactivate it off the bar until I want to use it?

פתוחה 3