Firefox Community Forum

It tells me " You can reset your PIN by going to Settings>Accounts>Sign in options. There are no sign in options under Accounts. This is very frustrating. I've spent way too much time trying to get around this Passkey bullshit!!!! I don't want to use a passkey I want to use only a Password and user name . This not only happens on PayPal but other sites as well. Don't blame it on PayPal It's your Mozilla that's doing it.

Hi everyone,

I have a Passkey set up for Facebook in 1Password. When i try to log in to Facebook, I don't get the option to login with a Passkey. On other sites that support Passkeys I have no problems.

When I asked Gemini it told me there is a bug in Firefox causing this. Is that accurate? If so, how long has it been around and will it be fixed.

Thanks for any help.

I tried to add a passkey to my mozilla account and Instagram account. I have bitwarden extension on my firefox.

bitwarden passkey saving dialog didn't pop up for any of these cases  . 

Windows 11 Passkey saving dialog box popped up when I tried to created an save passkey for Mozilla account. Please help me fix the issue.

Hello, I wanted to add a passkey to my Firefox account, and to do so, I need to receive a confirmation code sent to my email address. However, this code is not arriving. My email is an alias (email forwarding is enabled). I have tried requesting the code multiple times, but unfortunately, I still cannot receive it. Furthermore, when I try to add an alternative email address - so that the verification code could be sent to a different mail - I am also required to authenticate using my primary email. How can I resolve this issue? Thank you in advance!

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox.

The problem occurs when I open the protected Meta Business Portfolio Settings. Meta requires my existing passkey for accounts.meta.com. After I click Continue, Firefox invokes Windows Security, but the only authentication method presented is:

“Security key — Insert your security key into the USB port.”

I have never owned or configured a physical USB security key.

I confirmed that the correct accounts.meta.com passkeys are stored in Apple Passwords on my iPhone. The iPhone can access Meta Business Suite and the protected Business Portfolio Settings normally.

As a control test, I opened the same Meta/Facebook account and the same Goff Housing Solutions Business Portfolio on this same Windows computer using Google Chrome. Chrome opens the protected Business Portfolio Settings successfully.

Therefore, my Meta account, Business Portfolio, permissions, 2FA and existing passkey appear to be working. The problem seems specific to Firefox/Windows passkey handling: Firefox/Windows is treating the authentication request as requiring a physical USB security key rather than offering the existing passkey on my nearby iPhone (for example via QR code/phone authentication).

How can I make Firefox on Windows use my existing accounts.meta.com passkey from my iPhone instead of requesting a physical USB security key?

I do not want to delete/recreate my Meta passkeys, disable 2FA, reset my Meta account, or create a new Business Portfolio because all of those are currently working.

THis is such nonesense. I have no idea what the hell happened with creating a passkey. Of course the damed thing disappeared the moment I took the next step. I HAVE NO IDEA OF WHERE I AM IN THIS LUDICROUS PROCESS. It started with going to Google Docs where I am writing a novel and being told I had signed out of Synchronisation. Clicking on it produced this madness. HELP!

I want to use passkeys while also using Firefox. I read an online article that says this function is considered to be experimental. If so, it seems that it is experimental only with Firefox. I'm able to use them on every other browser I have. Where is the Firefox version that supports them?

When I try to log in to EE, I am asked for my passkey. I don't have one, presumably it is on a thumb drive but none of mine offer the solution. Neither do I remember setting one up. Seeking further information I am told it is required by Firefox. I have searched Settings but no joy. Can you help?

Thank you, Robin Brookes

I DO NOT WANT A PASSKEY. WHY ARE YOU INSISTING THAT I SET A PASSKEY, I DO NOT WANT A PASSKEY. WHY ISN'T MY PASSWORD ENOUGH, I DO NOT WANT A PASSKEY. MY PASSWORD WORKED FOR YEARS THAT IS WHY, I DO NOT WANT A PASSKEY. KEEP MAKING YOUR CHANGES FOR SECURITY, BUT GIVE ME A CHANCE TO SAY NO, I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY.

I was creating two-factor authentication for my account and when I tried to create a passkey the only options were to use iPhone, iPad, or Android device, or Security key (see screenshot).

There's no option to add the passkey to a password manager (I'm using BitWarden).

I'm using Firefox Version 155.0 (64-bit) on Windows 11 (25H2).

Hello team,

            I've implemented passkey (webauthn). All browsers working fine along with firefox for regular passkey But we implemented ROR (well-known/webauthn) for cross domain using rpid (https://web.dev/articles/webauthn-related-origin-requests). Only this is failing for cross domain passkey in firefox where other browsers working good. I am using firefox version 140.14.0. I know its bit old but just asking does it support? We've some limitation so not able to test latest version of firefox. I am getting below error in console

"A resource is blocked by OpaqueResponseBlocking."

Any help regarding this will be appreciated.

Regards! Sourav

Hi, the problem is simple: I cannot pass the security gate of Facebook/Meta at passkey scan. Just because Firefox engine doesn't fire the passkey options from Windows Security.

May the dev team see this before I switch to Chrome as my default browser, as this has been inconvenient for months. And you won't happen to see this bug.

To the community, if you know how to fix it, would love to get your advice.

Thanks, T.

I can't log on my Amazon account because I keep getting a request for a passkey setup from Firefox with a USB. This goes beyond my tech savvy. I was working fine before. This started with my last order with Amazon a couple of weeks ago. Can this situation be resolved from my Mozilla account and how?

Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit)

When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com address instead of my new protonmail.com address.

How can I purge Mozilla records of my gmail address and use my protonmail address?

Many thanks