מוצגות שאלות עם התגיות: הצגת כל השאלות

two-step authentication

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot th… (read more)

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot that I had to remove the recovery code before installing Windows. On the other hand, because I recently changed my phone, I do not have access to my previous phone. But I am a student and I desperately need my usernames and account passwords as well as my bookmarks for my research and lessons. In the attachment, I will send you a screenshot of my browser a few days before changing Windows I am desperately asking for your help. I can answer any question you have about your account.

נשאלה על־ידי ted.smith1378 ב־לפני 5 שעות

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

נשאלה על־ידי grantt ב־לפני 11 שעות

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

נשאלה על־ידי lreed5033 ב־לפני 2 ימים

תגובה אחרונה על־ידי lreed5033 ב־לפני 11 שעות

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

נשאלה על־ידי JonBonJimBob ב־אתמול

תגובה אחרונה על־ידי JonBonJimBob ב־לפני 14 שעות

i cant found my password and history

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. … (read more)

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. after setup new windows i dont get anything from my account.

my account mail id: neloy.dt@gmail.com

please sir solve the issue, i need my password back that is very imp for me.

נשאלה על־ידי neloy.dt ב־לפני 2 ימים

Firefox won't sync when SmartProxy (or FoxyProxy) is enabled

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wa… (read more)

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wasn't syncing so I started troubleshooting (Troubleshoot mode) and found out that when a proxy addon (now I moved to SmartProxy and it's the same) is enabled Sync fails. I even tried setting up a new profile with a different, new, Firefox Sync account and the outcome is the same. Anyone else having this trouble? Is this a bug? Should I report it? Anyone wants to help me reproduce it? Thanks in advance!

PS: This happens on my Windows 10 machine too.

נשאלה על־ידי samthelion17 ב־לפני 2 ימים

Whatsapp web is not connecting on 94.0.2(64 Bit)Win 7

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But i… (read more)

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But its working on chrome.Please help me sort out the issue.Thank you

Regards Raja

נשאלה על־ידי raja19 ב־לפני 4 ימים

תגובה אחרונה על־ידי raja19 ב־לפני 2 ימים

Sync error

Hello, I reset my password and I lost all the data that I had saved in my account. how can i get them back. since there were passwords that I am needing.

נשאלה על־ידי gamboa-1188 ב־לפני 3 ימים

Synced Addons *and settings* for Normal and Developer Edition separately

I have the same problem as [https://support.mozilla.org/en-US/use.../own404410|@Sky] at "[Addons for Normal and Developer Edition separately]". I would like to present th… (read more)

I have the same problem as [https://support.mozilla.org/en-US/use.../own404410|@Sky] at "[Addons for Normal and Developer Edition separately]". I would like to present the problem from my side and propose a not difficult but useful solution.


"Synced Addons *and settings* for Normal and Developer Edition separately" is a feature I need and require from Mozilla. I don't want to have developer-only extensions and settings from Developer Edition in the normal browser. I also don't want to create a separate account because I won't be able to view Developer Edition browser content on my phone.

The best would still be share search history and bookmarks with both browsers and the phone.

"Synchronization channel selection function and synchronization content" could be a solution. On a normal browser I create a "normal" synchronization channel and there I choose all the elements to be synchronized. On Developer Edition I create a new "developer" channel and choose sync: history, tabs, bookmarks, addons and settings. Additionally, I choose the existing "normal" channel for synchronization of history and bookmarks. And I sync my phone with the normal channel.

Please consider such a feature in Firefox browsers ;)))

נשאלה על־ידי Artuu ב־לפני 5 ימים

Trouble syncing

I often try out different linux distros and so by proxy log into firefox on new OS's quite often. The problem im having is that after syncing my FF acc onto a new device … (read more)

I often try out different linux distros and so by proxy log into firefox on new OS's quite often. The problem im having is that after syncing my FF acc onto a new device it syncs my blank homepage as my new homepage for all my devices and removes my shortcuts. I would very much like to have all my shortcuts synced on all my devices and not have to set them up on all my OS's/New FF sessions (especially my main widows machine that doesn't change). Any tips? I would even take having to set up new shortcuts on my new browsers, i just hate losing the shortcuts on my main desktop.

נשאלה על־ידי Unhinged ב־לפני 5 ימים