I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 לפני חודש

Last reply by T3cH לפני חודש

Websites won't load properly when using FireFox

I'm having problems using Firefox in general. No websites will load properly except for the Firefox support site. It's not an internet issue because everything works fine… (read more)

I'm having problems using Firefox in general. No websites will load properly except for the Firefox support site. It's not an internet issue because everything works fine when I use Google Chrome (I'm typing this from Chrome). I tried deleting my history and clearing caches/cookies but that didn't fix anything. I've included some screenshots of what I'm dealing with below.

Asked by Macee (Juke Bokks) לפני חודש

Last reply by scott_smart2000 לפני חודש

Webpages show up with no style and buttons are non functional

Whenever I try to access a webpage it shows up as no style and buttons and links are non functional. However if I use private browsing everything works, but all my histo… (read more)

Whenever I try to access a webpage it shows up as no style and buttons and links are non functional. However if I use private browsing everything works, but all my history and extensions are not available.

Asked by themarco725 לפני חודש

Last reply by cor-el לפני חודש

Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep לפני 3 שבועות

Last reply by cor-el לפני 3 שבועות

Down loading of Firefox

When I try to open Firefox to download , it keeps sending me to page having a problem downloading when I try to Open in App Store. Going around in circles, help. Thanks … (read more)

When I try to open Firefox to download , it keeps sending me to page having a problem downloading when I try to Open in App Store. Going around in circles, help. Thanks

Asked by buggs0925 לפני 3 שבועות

Last reply by cor-el לפני 3 שבועות

Bookmark toolbar no longer at top of page

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and ge… (read more)

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and get to. Yes, "Always show" is checked for the bookmarks toolbar under View.

Asked by carlapwhite לפני 3 שבועות

Last reply by javeedjami321 לפני 3 שבועות

Forgot my password

Hello, I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc. the only issue is, the passw… (read more)

Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

Asked by changekiller לפני 3 שבועות

Last reply by cor-el לפני 3 שבועות

Search results do not display

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I … (read more)

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I hit Enter, and the screen does a very quick blip, and then nothing. This is very frustrating. I have wasted too much time trying to figure it out. It does not do it all the time, but most of the time. This started with the latest Firefox update. Is this a Settings issue?

Asked by jljordy לפני 3 שבועות

Last reply by Standard8 לפני שבוע

Using my Firefox browser, Mapquest driving directions page is blank. This same page displays correctly using the DuckDuckGo browser. Solutions anyone??

I saw a similar question, but it had been archived, and my question (above) got no results, so am hoping someone here can help me with an answer as to how to fix this iss… (read more)

I saw a similar question, but it had been archived, and my question (above) got no results, so am hoping someone here can help me with an answer as to how to fix this issue.

Asked by Red in Denver לפני חודש

Last reply by jonzn4SUSE לפני חודש

Search buttons no longer open website automatically

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can ha… (read more)

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can have it empty, and select a search option, say, Youtube, and it'll open up YouTube. If you have a search term in the search window, obviously it'll open youtube in the search page with those search terms. I've used this for years and years to quickly go to pages such as YouTube, Amazon, etc, without having to have a separate bookmark.

Now, if you have the search bar empty and click on YouTube, or Amazon, or any other installed search option, it doesn't default open that page. It only opens when you have something typed into this.

Idk if this is a "feature update" or bug, but it's worked the same way for years, and now no longer does.

Asked by drummerdude152002 לפני 3 שבועות

Last reply by TechHorse לפני 3 שבועות

Adds on Firefox start up

Past few times now every single time i boot up my PC, Firefox instantly opens itself and immidietly redirects me to a add. It's been casinos etc, i've disabled my addons … (read more)

Past few times now every single time i boot up my PC, Firefox instantly opens itself and immidietly redirects me to a add. It's been casinos etc, i've disabled my addons just in case that is what was causing the issue also i do not have Firefox set to instantly open on PC start up either yet it does for some reason.

Asked by sampapa12 לפני חודש

Last reply by TechHorse לפני חודש

Want to see only fixed/pinned shortcuts on the New Tab page

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut… (read more)

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut page Even the pages I recently visited have been added to the shortcut, so I have to remove them daily. It's so inconvenient.

Asked by jk7063 לפני חודש

Last reply by Sassa Status לפני חודש

Some plugins that claim `MPL 1.1 License` is actually close source

Hello, I noticed that some plugins that claim of MPL 1.1 License is actually close source, furthermore, some of those even have “Recommended” tag. Since this is a big mis… (read more)

Hello, I noticed that some plugins that claim of MPL 1.1 License is actually close source, furthermore, some of those even have “Recommended” tag. Since this is a big misleading considering these plugins actually have very broad permissions, I consider those plugins as abuse. I reported them 1 or 2 months ago but no response. I don't want to list those names out in case it was just the author selected a wrong selection, but i do believe that the author should correct that, and the more important thing is Mozilla should check this more carefully.

Asked by zxkmm לפני 3 שבועות

Last reply by James לפני 3 שבועות

Daily Mail . com why cant I access please ?? I live in Wales UK

Secure connection failed and Firefox did not connect Firefox Last updated: 01/16/2024 39% of users voted this helpful This article explains why you may see a Secure Conn… (read more)

Secure connection failed and Firefox did not connect Firefox Last updated: 01/16/2024 39% of users voted this helpful

This article explains why you may see a Secure Connection Failed or a Did Not Connect: Potential Security Issue error page, and what you can do.

   If you see a Warning: Potential Security Risk Ahead error page, see What do the security warning codes mean? and How to troubleshoot security error codes on secure websites.
   To troubleshoot other error messages, see Websites don't load - troubleshoot and fix error messages. 

Table of Contents

   Secure connection cannot be established
       Secure Connection Failed
       Did Not Connect: Potential Security Issue
   Website issues
       TLS version unsupported
       HSTS required
   Security software conflict
   Incorrect system clock
   Other secure connection issues

Secure connection cannot be established

When a website that requires a secure (HTTPS) connection tries to secure communication with your computer, Firefox cross-checks this attempt to make sure that the website certificate and the connection method are actually secure. If Firefox cannot establish a secure connection, it will display a Secure Connection Failed or Did Not Connect: Potential Security Issue error page. Secure Connection Failed

A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error.

Fx97SecureConnectionFailed ~~~ The url gives me this can you help please its not bitdefender total security blocking it I dont think https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Asked by PureCrystalFire לפני 3 שבועות

Last reply by cor-el לפני 2 שבועות

Site Accessibility Issues

Dear Mozilla Support Team, I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The s… (read more)

Dear Mozilla Support Team,

I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The site is Prayer Times Calgary.

Thank you for your assistance

Asked by Prayertimecanada לפני חודש

Last reply by cor-el לפני חודש

Metamask

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metama… (read more)

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metamask tech support says its on you guys. Please help I don't like using crome (using Mac Sonoma 14.6.1 and Mac OS Catalina 10.15.7) both do the same thing)

Open Fire Fox Click on Metamask extention Enter password Select "Connect a hardware wallet" Select "Trezor" Select "Continue" Nothing happens --dead

Asked by cgcryptowash לפני 2 שבועות

Last reply by cor-el לפני 2 שבועות

I can not drag files into anything

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and c… (read more)

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and couple of things have changed not sure why but they have and I'm not sure what to do ... The main thing is moving files into sites like We Transfer and Mega ... It just bounces off ... I took these sharing sites to like Edge and Opera not a problem.... Mozilla won't work.

Asked by Mike Hirsh לפני 2 שבועות

Last reply by TechHorse לפני 2 שבועות

Firefox uses up all CPU and heats up the laptop if a page contains one anigif

This is pretty much the same as https://support.mozilla.org/en-US/questions/801343 back in Firefox 3.x → 4 times. I do recall having the same problem then, and disabling … (read more)

This is pretty much the same as https://support.mozilla.org/en-US/questions/801343 back in Firefox 3.x → 4 times. I do recall having the same problem then, and disabling hardware acceleration did fix it back then, but it no longer does.

I’m currently on 115.3 ESR, but I’ve observed this for a while in Quantum (I don’t recall seeing it on Gecko with HW accel disabled).

Asked by mirabilos לפני חודש

Last reply by jonzn4SUSE לפני חודש

Picture in Picture: why closing the video opens the tab?

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"? Scenario: Close the Picture in Picture video by clic… (read more)

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"?

Scenario: Close the Picture in Picture video by clicking on the [X] button or Cmd+W shortcut.

Actual result: Picture in Picture closes and Firefox window opens, on the tab containing the video. This is very strange behaviour. If I close the video, I don't want to watch it now. Essentially "Close" button works exactly like "Back to Tab" button - so what's the point? If I wanted to switch to the tab - I would click on "Back to tab".

Expected result: I expect Picture in Picture video to close and nothing else to happen. Don't open the window/tab containing the video.

Thanks

Asked by Dima לפני 2 שבועות

Last reply by cor-el לפני 2 שבועות