מוצגות שאלות עם התגיות: הצגת כל השאלות
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I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (read more)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

נשאלה על־ידי tranthanhsang224 ב־לפני 18 שעות

נענתה על־ידי tranthanhsang224 ב־לפני 17 שעות

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"browser doesn't support the new native filesystem API (https://web.dev/file-system-access)" when using desktop Firefox 145.0 for Windows

When using desktop Firefox 145.0 for Windows to browse the demo page of Logseq, the division/button to choose a folder on my computer is missing, and the following text i… (read more)

When using desktop Firefox 145.0 for Windows to browse the demo page of Logseq, the division/button to choose a folder on my computer is missing, and the following text is in place instead.

"It seems that your browser doesn't support the new native filesystem API, please use any Chromium 86+ based browser like Chrome, Vivaldi, Edge, etc. Notice that the API doesn't support mobile browsers at the moment."

נשאלה על־ידי heyjizhan ב־אתמול

נענתה על־ידי TyDraniu ב־אתמול

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https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Ste… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 144.0.2 (64-bit) • Thunderbird 128.10.1esr (64-bit)

==============================

Well, well, well. Latest Firefox update and what did you folks send along to take over my PC screen when I log-in? This: https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

Clever, clever, clever aren't you folks?

1. I have NEVER downloaded "adblock" 2. "Adblock" cannot be found in the PROGRAMS listed on my PC, so no way to "uninstall" your uninvited, unwelcome, unneeded bit of buy-this-buy-this-buy-this angling. 3. "Adblock" cannot be found on a search of the registry. 3. What a pathetic approach, Firefoxers!

GET RID OF IT FROM SHOWING UP ON MY COMPUTER SCREEN WHEN I OPEN FIREFOX! NOW!

נשאלה על־ידי Hikermann ב־אתמול

נענתה על־ידי Paul ב־אתמול

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gray line on top of window after recent update

Hello, after ff updated, gray line appeared. It does not disappear after changing theme. I am using laptop and a monitor. On laptop browser window goes fully to the top, … (read more)

Hello, after ff updated, gray line appeared. It does not disappear after changing theme. I am using laptop and a monitor. On laptop browser window goes fully to the top, but when i drag ff to the secondary monitor, gray line appears. I will attach photos.

נשאלה על־ידי b.registracijos ב־אתמול

נענתה על־ידי TyDraniu ב־אתמול

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Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (read more)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

נשאלה על־ידי herhey99 ב־לפני 3 חודשים

נענתה על־ידי herhey99 ב־לפני 3 חודשים

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Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

נשאלה על־ידי Barry Soetoro ב־לפני שבוע

נענתה על־ידי Rustler40 ב־לפני 2 ימים

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bookmarks

i even deleted ALL my bookmarks............I cant get rid of the ribbon across the top, no matter how many times i try. And now I see, the bookmarks live on even after I … (read more)

i even deleted ALL my bookmarks............I cant get rid of the ribbon across the top, no matter how many times i try. And now I see, the bookmarks live on even after I deleted all of them yesterday.

נשאלה על־ידי Shandy ב־לפני 6 ימים

נענתה על־ידי Gilbert L Hess ב־לפני 4 ימים

  • נפתרה

New Version Ruined Privacy Option

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under … (read more)

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under settings - privacy and security - and then something about cookies. It allowed me to show what sites had collected cookies on me recently and to erase any private data they had collected.

I hope this was an oversight or the feature has simply been moved to another location. If not, I'd really like to roll back the latest update and pause any further updates until the old functionality is restored to the new updates.

Can anybody help me?

נשאלה על־ידי Anan ב־לפני 4 ימים

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני 4 ימים

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ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

נשאלה על־ידי tom.lindeman ב־לפני 6 ימים

נענתה על־ידי Denys ב־לפני 5 ימים

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HOW TO ADD EXT TO THE RIBBON UP TOP

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO...... Im entering the email and password i sw… (read more)

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO......

Im entering the email and password i swear dozens of times every day...it never works right, ALWAYS need one or both lines filled in.  I DONT CARE IF IT DOESNT WANT ME TO SAVE THE PASSWORD. GOD KNOWS its NOT retaining it!  OK, im 75 years old. HAVE I LOST MY MARBLES?

נשאלה על־ידי Shandy ב־לפני 6 ימים

נענתה על־ידי Mark ב־לפני 5 ימים

  • נפתרה

All of a sudden my Privacy and Security page in Settings is frozen. I am unable to clear history and data, too!

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be s… (read more)

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

נשאלה על־ידי Hashachar70 ב־לפני 6 ימים

נענתה על־ידי Hashachar70 ב־לפני 6 ימים

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Firefox generates unwanted passwords

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and t… (read more)

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and the pop-ups do not follow my 1Password specs. Therefore, I think Firefox is displaying the pop-ups. Is this a known bug?

Does the attached screen grab look like a Firefox pop-up? Tell me what to look for please. If you want the Troubleshooting Info I'll need some time to figure that out and send. Thanks in advance. ~fm

נשאלה על־ידי frankmazz ב־לפני שבוע

נענתה על־ידי TyDraniu ב־לפני שבוע