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Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (read more)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 לפני שבוע

Answered by zeroknight לפני 4 ימים

Can't pay for Ubereats on my windows desktop

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all tha… (read more)

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all that happens is it stays on the checkout page. making me bring up my phone and pay that way as I can still use the basket I put together.

Tried to report it to Ubereats but whoever was on the other side of the chat, seemed to think the problem was with the phone app and closed the ticket without solving anything.

How someone here can help figure out why it's happing.

I've already tried disabling my adblockers and security, no luck

I've attached my list of extensions just in case

Asked by mohammedjaafar לפני שעה

Linux save dialog limitations

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in … (read more)

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in the save dialog. In addition to that, there are many locations missing and I can't seem to find a way to add new custom or favorites ones either.

All that combined means it was impossible to save my file directly to a network location, which is something I very often need to do. It just seems insane for such a basic feature to be missing and I've found a 4 years old thread about it meaning nothing has been done to fix this since? https://support.mozilla.org/en-US/questions/1279125

The only way I can see would be to mount the network path(not a good solution for one offs) and navigate to it(a symlink can make it closer to one of the existing shortcut but still annoyingly require more clicks) every time but that's very tedious since most of my saving is on a specific server drive.

Asked by SamKook לפני 11 שעות

Last reply by jonzn4SUSE לפני שעה

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (read more)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Asked by WILLIAM RAMIREZ לפני 12 שעות

Last reply by WILLIAM RAMIREZ לפני שעה

Intrusive popup: coupon2deal

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will hav… (read more)

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will have a miniature tab with no exit button (I need to right-click it to exit). I believe this may have started after I installed the Honey extension, a similar service, but it has not gone away after uninstalling Honey. I tried blocking the site, but the tab still pops up, just with the website blocked.

Asked by Sean M לפני 5 שעות

Last reply by cor-el לפני שעה

Inquiry on Password Security for website in Firefox

Dear Firefox Support Team, I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password manag… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password management security, considering the prevalent practice of users saving passwords for convenience. I'm keen to know if Firefox has robust measures in place to safeguard sensitive information, addressing potential risks similar to those raised about other browsers like Chrome. Given our skincare focus and the trust our users place in us, assuring the safety of their credentials is paramount. A detailed response on Firefox's security protocols would not only alleviate user concerns but also enhance trust and credibility for our platform. I appreciate your prompt attention to this matter and look forward to your insights.

Best regards, Dr. Sobya

Asked by Umar alyani לפני 7 שעות

Last reply by cor-el לפני שעה

Firefox 115.8.0esr - Need userchrome.css content for highlighting backgroung color of bookmarks in dropdown

Hi Firefox Community - I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.… (read more)

Hi Firefox Community -

I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.

Need userchrome.css content for highlighting background color of bookmarks in dropdown.

Can you someone provide me with this userchrome.css snippet to high bookmarks with background color in URL dropdown box?

Thanks - Tarun!!

Asked by Tarun Boyella לפני 7 שעות

Last reply by cor-el לפני 2 שעות

Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (read more)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Asked by Camisha Taylor לפני 2 ימים

Last reply by jscher2000 - Support Volunteer לפני 2 שעות

One drive

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't… (read more)

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't find anything that is correct for instructions. I don't even see anything that says as a one drive option. My next question is then what happens to everything that has one drive in the path where do they go? I don't want my local information saved anywhere other than my computer not a cloud somewhere. Is this something you can direct me to where I can solve this? Thanks

Asked by violets1040 לפני 4 שעות

Last reply by jscher2000 - Support Volunteer לפני 2 שעות

firefox freeing W10 PC since last update

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-insta… (read more)

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-install Firefox with same results. Have had to restore the PC to the earlier version where there is no problems. Now working on the previous version and will not update again until problem is fixed. All ideas for a fix are welcome.

Asked by Mal Owen לפני 6 שעות

Last reply by jonzn4SUSE לפני 3 שעות

Context Menu: "This Frame -> Open in New Tab" does not preserve the private browsing container

If I right click on an iframe when browsing in a container tab, and select "This Frame -> Open in New Tab", the new tab is not in the same container as the source tab.… (read more)

If I right click on an iframe when browsing in a container tab, and select "This Frame -> Open in New Tab", the new tab is not in the same container as the source tab. In fact it is not in any container.

Whereas when middle-clicking on a normal link to open it in a new tab, the new tab is in the same container as the source tab.

Is this a bug? Seems like a bug to me. Surely we would want the new tab to use the same container as the source tab?

Asked by codaroma לפני 4 שעות

Last reply by jscher2000 - Support Volunteer לפני 3 שעות

Email

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do… (read more)

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do I do it to make the email show up in my inbox?? Is there a way I can add it to firefox so its not blocked>>

Asked by GailUrban לפני 4 שעות

Last reply by jscher2000 - Support Volunteer לפני 3 שעות

How to save images from Firefox with custom name ?

Hi , I often download photos from Firefox by topic to make videos. Is there any software or application on Firefox that can help me pre-name the image ? For example… (read more)

Hi , I often download photos from Firefox by topic to make videos. Is there any software or application on Firefox that can help me pre-name the image ?

For example: I'm looking for pictures of Trees and Sea

when I click to save image as for Sea images, it often gives random names and I end up having to rename the images to Sea-0001, Sea-0002

if a photo named Thailandbay-34636734-45747457

Therefore, my usual way is to write Sea- and copy the text

and when I save a photo when click to save image as, I will change the name in Hud , I paste it and it becomes

Sea-Thailandbay-34636734-45747457

and in my work file I'll sort the photos by name

So , is there any application on Firefox that allows me to preset the word Sea- ? That means every time I click save image as, the system will automatically name it Sea-Thailandbay-34636734-45747457

Thank you

Asked by W לפני 3 שעות

Last reply by jscher2000 - Support Volunteer לפני 3 שעות

Websites display closed closed captioning even though the videos have that option.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing… (read more)

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

Asked by juliaj25012 לפני 5 שעות

Last reply by cor-el לפני 3 שעות

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (read more)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Asked by cfouche3005 לפני 7 שעות

Last reply by jonzn4SUSE לפני 4 שעות

Firefox won't print webpages

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All oth… (read more)

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All other programs print fine to any of my 3 printers on my home network and my printer at work. -There are no Error messages, I get the print preview, and I can alter any of the parameters there, I click Print and it closes the window, as it used to but it just never turns up at the printer. -I have tried the application menu, the Menu Bar (Filr, Print) and Ctrl P: All exactly the same. -I have removed and reinstalled ALL of my printers. My wife's computer has the exact same version of Firefox and has no problems whatsoever. Any thoughts, please?

Asked by bruce139 לפני 2 ימים

Last reply by bruce139 לפני 4 שעות

Firefox opens only from taskbar icon not from desktop icon

Firefox opens only by clicking the taskbar icon , not from the desktop icon or even double-clicking the program "firefox.exe" itself in the Firefox directory. Thank you… (read more)

Firefox opens only by clicking the taskbar icon , not from the desktop icon or even double-clicking the program "firefox.exe" itself in the Firefox directory.

Thank you in advance for your help

Asked by Spyridon M. לפני 4 שעות

Bookmarks Toolbar

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this i… (read more)

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this is a glitch and you'll fix it soon because the toolbar always shiowes uder the search bar and this right-click-select is really anoying. I use a MacBook Pro runig Sonoma 14.3.1..... thx for your promp attention BZ

Asked by bill.zarges לפני 8 שעות

Last reply by cor-el לפני 5 שעות

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 לפני 7 שעות

Last reply by cor-el לפני 5 שעות