Firefox Community Forum

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use it again.

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to turn on features). the buttons are invisible and waste hours of the users time.

The new Pop Up in Firefox that asks me to choose how to open the link I want tosend to share with a relative, or a friend is driving me crazy. I'm 82 years old, I'm legally blind now and this new POP UP has to be disabled or eliminated somehow. I've searched instructions on YouTube and triedd under Privacy & Security, Permissions and disabled PopUps BUT The new Pop Up in Firefox is till functioning. Please may I give you permissiontoremove it in my account!!!! Please could you do thatforme because I'vetried every suggesion ad I can'tseemto disableit or removeit. THank you for thekind attention you are giving to this matter, I do appreciateit. Sincerelyy, Patricia Haring [redacted] @gmail.com [redacted] @panix.com [redacted] - please call me if you require any furtherinfo or permission. Thank you so much!

/edited phone# and emails from public community support forum

I'M TRYING TO FINDD AWAY TO GET A PASSWORD SO I CAN SIGN IN. I WISH THERE WAS AN EASYIER TO SIGN. I ONLY USE THIS FOR MY MEDICINE. HOPE I CAN GET HELP SOON.....

HELP SOON PLEASE THANK YOU, WILLIAM BENTON # 9315

[phone and email removed]

I downloaded and installed the latest version of Firefox. Every email link in my mail.com email.com account now fails with this message: Error Code: SSL_ERROR_RX_RECORD_TOO_LONG No Firefox setting changes are helping, but if I forward that and other emails with a link to another mail account I have, they links work perfectly fine. So I ave to conclude it is a Firefox issue, but I don;t understand how to fix it. Can anyone advise me, please? [redacted] @writeme.com

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE SETTINGS ON YOUTUBE. THE STOCK SETTINGS WILL SHOW GREY FONTS MAKING IT VERY HARD FOR CC USERS TO READ.

CHROME DOESN'T HAVE THIS PROBLEM AND THE FONTS SHOW PROPERLY WHITE.

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that the box is checked is a slight "highlight" around the edge of the box, nothing actually in the box. See attached screenshot from the USPS website.

Also, the NO checkbox wasn't even visible until I clicked the area next to it. It was just blank.

I've seen this for set-up pages for WordPress plugins and on standard contact forms (using CF7 plugin) where the checkboxes so very little or no interaction to the user at all.

Grant it, I know now what to look for and how to use these. But any standard user is going to be absolutely confused by this unintended (I Hope) browser behavior.

I am having trouble getting to 2 sites. When I try to access my bank I get a "this site blocked" message. when I try to access dteenergy.com I get a " server not available" message. If I turn VPN off I can get to both sites. If I turn VPN off I can get to both sites.

Mozilla is blocking my attemps to access my employer web site, warning that the site is a malicious site. I've always been able to access this site. How do I upgrade my Apple laptop?