Firefox Community Forum

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides.

This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate

What could be causing an issue on Firefox but not Chrome?

For the past week, anything Google just refuses to load unless I clear my cache every few minutes. I open a new tab and type in a search and the tab does nothing. I try to open my gmail and the page won't load. And navigating the settings tab every few minutes is getting really annoying.

Hello, everytime I want to open a website that I frequently use, Firefox fails to suggest it as first and rather suggests the "base" url. Example: I want to open https://www.arabdict.com/en/deutsch-arabisch but typing "ara" in the URL input field always suggests https://www.arabdict.com although the first link is both bookmarked and pinned on home. Can someone tell me how to fix this if it's even fixable yet? Chrome does this if you want to compare the user experience I'm missing since switching to Firefox. Thank you!

P.S: sorry for the first screenshot, I couldn't catch the suggestions menu with the built in screenshot tool.

Good Morning,

I would appreciate your support if anyone can give me any idea about how to solve this issue as I lost my parameters when restarting Firefox.

Every time that I restart Firefox (115.13.0esr 64-bit), I lose most of my personalized parameters: download recording directory, toolbar customization, etc.

As an example, every time that I restart it, a new download recording directory is again customized related to a folder that I deleted 10 years ago.

I understand that I am doing something wrong or something must be wrongly in my system. Have you ever managed this situation? Could you please be so kind to provide me any guide about how to solve this issue?

Thanks in advance and kind regards, Enric

Lately I am unable to log on to pay bills on Firefox with error message that my user name or password isn't recognized, but I can easily log in on a different browser, like Google. I am NOT using a VPN! It doesn't do it for every credit card, maybe 3 out of 5. I have not changed any settings, and this started about 2 months ago. HELP!

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Hi, I get a message "No video with supported format and MIME type" when I try to watch movies on my website : https://www.spiriferminerals.com/product,25270,produkt.html The same movie works on Chrome but not on Firefox. Can you help ? Thanks ! Joanna

After several years doing online business with my local bank, I just started getting this message whenever I tried to log into my account at the bank with Firefox 129.0.2 in Windows 11 on this HP ENVY Laptop 17:

“Access Denied You are unauthorized to access this resource. Reference ID is: f0575ab8a6. Troubleshooting Steps. 1. Reload the home page and try again. 2. Clear your browser cache and try again. 3. Try logging in with a different browser. 4. Try logging in with a different device.”

My initial questions to a customer service rep at the bank were not fruitful. Following their advise, I tried reloading the bank’s login site. Still denied. I cleared the Firefox cache. No good. I was able to login successfully with another Windows computer, a desktop running Win 10, also using Firefox 129.0.2. I can also log into the bank on this laptop using both Google Chrome and MS Edge browsers. A strange wrinkle: I can log into my account with this Firefox-Computer if I use a Private Browsing Tab.

Please help me fix whatever I must have done so I can continue to use Firefox here.

I’m encountering a persistent issue while browsing certain websites in Firefox where I consistently receive a 'Secure Connection Failed' error message. This issue disrupts my browsing experience and I’m keen to understand how I can troubleshoot and resolve this error effectively.

I’ve already checked my internet connection and confirmed that other browsers do not encounter the same issue. Additionally, I’ve ensured that my system’s date and time settings are accurate. Despite these steps, the problem persists specifically within Firefox.

Could someone please provide detailed steps or insights on how to diagnose and fix the 'Secure Connection Failed' error? I’m particularly interested in understanding how Firefox handles SSL/TLS connections and any specific settings or configurations within Firefox that could affect this error.

Your assistance in resolving this matter would be greatly appreciated. Thank you!

When I start PiP on Youtube via the keyboard shortcut 'command+option+shift+]', the miniplayer becomes focused, such that pressing 'control+tab' only cycles through options in the miniplayer, rather than switching tabs. It seems to me that the fix would be to force the focus back to the main window either automatically, or if control is held while pressing tab.

My nice big Search bar just below your logo is useless? When I highlight it, the curser blinks inside it, but when I start typing my search info it automatically types it into the small address bar on top?? I much rather use the SEARCH BAR!!!! I was able to before. Whqat's goingon??