tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 אתמול

Last reply by mike598 אתמול

Ad income for FireFox

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts." I just wanted to know if Mozilla is p… (read more)

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Asked by Bard לפני 6 ימים

Last reply by Bard לפני 6 ימים

browser keeps crashing

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins.… (read more)

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser.

Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat

Thanks, Oscar G.

Asked by oscar7 לפני 3 ימים

Last reply by oscar7 לפני 2 ימים

Transfering bookmarks and tabs from windows 10 laptop to new Windows 11 laptop

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted… (read more)

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted but its a complete mystery to me. I had thought that when I loaded Firefox onto the new PC and signed in, everything would automatically appear. I was successful in doing that with Chrome but Firefox is still my primary browser and I've had no luck. Any help you can provide would be greatly appreciated.

Asked by royarbeit לפני 3 ימים

Last reply by royarbeit לפני 19 שעות

Firefox keeps suggesting Twitter when I type "tw" no matter what I do

Every time I want to go to twitch.tv and type "tw" in the address bar, Twitter is the first suggestion. I don't want to go to Twitter. I've followed all the instructions … (read more)

Every time I want to go to twitch.tv and type "tw" in the address bar, Twitter is the first suggestion. I don't want to go to Twitter. I've followed all the instructions in this post: https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:mac:fx109 and still the problem persists.

When I use shift delete, it does remove the suggestion, but then as soon as I add an i (making "twi"), Twitter is back at the top again. I've deleted every instance of Twitter in my history/cookies/cache and it keeps doing this.

Why can't Firefox prioritize a website I visit daily and have several bookmarks of (Twitch) over promoting a website I do not want to visit? Please fix this.

Asked by bee_ לפני 4 ימים

how to ask user to grant permissions for 'Access your data for all websites' through a prompt during the installation process

Hi, I recently developed a Firefox browser extension using Manifest V3, it's to show coupons & offers on 1000s of online shopping website. To function properly, the e… (read more)

Hi,

I recently developed a Firefox browser extension using Manifest V3, it's to show coupons & offers on 1000s of online shopping website.

To function properly, the extension needs to have permission for 'Access your data for all websites' ( <all_urls> permission)

During installation, permission prompt does show up, but it doesn't ask permission for 'Access your data for all websites' but ask for other permission.

I have specified this permission in the permissions key in my manifest file. However, when I try to install the extension, It asks for other permission, but not <all_urls> permission: Screenshot at https://i.imgur.com/UiG5Dve.png

After installation, it start working properly only if user has manually granted permission from extension settings https://i.imgur.com/4QWOLOC.png Most users would not know this and may uninstall the extension if permission is not granted prior.

Please suggest the fix.

Here is how my Manifest V3 permission code look like https://i.imgur.com/JmMM3l2.png

I am using Firefox latest version and I have checked with/without any other extensions or add-ons that may be impacting the installation process.

I would greatly appreciate any help or guidance in resolving this issue. I believe the permission prompt is crucial for my extension to function properly and I would like to get it working as soon as possible.

Thank you for your time and assistance.

Best regards,

Krishna

Asked by enacton אתמול

Last reply by enacton לפני 16 שעות

Browser Popups

Hello, A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options … (read more)

Hello,

A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options for downloading do not show. If I want to attach or upload a file, the popup does not show. Even if I want to change a setting in my my Firefox account, I cannot if it requires a popup box.

If I restart my computer (not the browser), the problem goes away, but eventually it happens again.

It is really disruptive. Now I have to do about 60% of my work in another browser. All of my account info, bookmarks, and passwords are saved with my Firefox account, so I would prefer to be able to use Firefox. Any suggestions on how to fix? I should also not--this has persisted despite updating.

Asked by aimc01 לפני 2 שבועות

Last reply by aimc01 לפני 5 ימים

Automatic email signatures are broken on Outlook Live websites (owa)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438 As described in the title, automatic email signat… (read more)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438

As described in the title, automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). They are unreadable in both text editor and just email visualizer. The issue is not limited to the latest version (109.0).

As described before: Whenever I restart Firefox in Troubleshoot mode, it solves the problem. But disabling all extensions and restarting Firefox does not. Disabling "Use hardware acceleration when available" and "Use recommended performance settings." and restarting also does not solve the problem. Restarting Firefox (not in Troubleshoot mode) sometimes solves the issue, as well as right after an update of the app; but not always. Starting Firefox after a computer restart usually brings the problem back. This problem also happens in my laptop (MacBookPro), so it is not restricted to this computer (macMini).

I would really appreciate some support.

Asked by Tiago Pomella Lobo לפני שבוע

Last reply by Tiago Pomella Lobo לפני 3 ימים

update 109.0

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, … (read more)

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, if I open another browser window it opens on the primary. I have renamed the xulstore.json file(so it creates a new one) but that did not help. It was working fine before the 109.0 update. I also have chrome installed and it works fine the way it should, so I'm thinking it is a Firefox 109.0 problem.

Asked by jstrunk1 לפני 3 ימים

Last reply by jstrunk1 לפני 3 ימים

Foxfire Browser

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to op… (read more)

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

Asked by knmiller4734 לפני 3 ימים

Last reply by knmiller4734 לפני 3 ימים

Make all open tabs visible

I would like Firefox to make all open tabs visible, rather than hiding tabs with -> <-arrows as I open more. I know there's a way to change the default behavior, b… (read more)

I would like Firefox to make all open tabs visible, rather than hiding tabs with -> <-arrows as I open more. I know there's a way to change the default behavior, but can't figure out how. Would like some help...

Asked by Richard Silverstein לפני 2 ימים

My Firefox profile cannot be loaded. Cannot start Firefox or profile manager, have followed other articles

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccess… (read more)

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

Asked by robert.whitneyiii לפני 5 ימים

Last reply by robert.whitneyiii לפני 4 ימים

Extension for memorizing and auto-attributing firefox windows to macOS desktops by number?

Hi there. I use Firefox in macOS, and I always have multiple windows in different Desktops. As you know, Desktops in mac are numbered, and each App in the Dock has the op… (read more)

Hi there. I use Firefox in macOS, and I always have multiple windows in different Desktops.

As you know, Desktops in mac are numbered, and each App in the Dock has the option "Assign to" a particular Desktop number or Desktops in Display X. But that is too limiting, because all windows appear in the same Desktop. I'd like an option or Extension in Firefox that allows me to set each Firefox window to a particular Desktop number, so that I don't have to re-organize all my windows every time I restart Firefox.

Does anyone know if there is anything like that?

Asked by Tiago Pomella Lobo לפני שבוע

Last reply by Tiago Pomella Lobo לפני 3 ימים

Firefox wont open file browser via websites

This relates to this issue I found a batter way to solve that problem. You should install or reinstall one of the packages xdg-desktop-portal* List them on Ubuntu with: … (read more)

This relates to this issue

I found a batter way to solve that problem.

You should install or reinstall one of the packages xdg-desktop-portal* List them on Ubuntu with:

 ```apt list | grep desktop-portal```

And try to install:

 ```sudo apt-get install xdg-desktop-portal-gnome```

or reinstall:

 ```sudo apt-get --reinstall install xdg-desktop-portal-gnome```

It seems you need to rerun DBus to apply changes, but I just restarted my PC.

If xdg-desktop-portal-gnome won't help then try to install/reinstall xdg-desktop-portal-gtk and xdg-desktop-portal.

Asked by kirik516 לפני 3 ימים

Last reply by kirik516 לפני 3 ימים

Facebook troubles Plus

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update… (read more)

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update videos would not play, I have to use chrome to this day, Had Windows 8 then updated to 10, no difference Laptop B: Everything was good until a couple of weeks ago January ? 10-20?? 2023. Just after an Firefox update my Facebook would not fully load, I can only see a couple of post followed by 3 post that only show a outlined box with an error occurred and if I click on it or anywhere else it kinda of locks up and does nothing. I can use Facebook on my cell phone (no Firefox) and on Laptop A (chrome) so nothing wrong with Facebook. I tried turning on-off, all that stuff. Tried using MS Edge still would not load fully. I uninstalled Firefox and reinstalled, no help. I updated Windows 10 to 11, I can Run Facebook thru MS Edge but still cant thru Firefox. Just seems like Firefox doesn't like videos. Has my time expired with Mozilla Firefox?

Asked by gmmory לפני 2 ימים

Last reply by gmmory אתמול

tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (read more)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

Asked by starsaa לפני שבוע

Last reply by starsaa לפני 6 ימים