מוצגות שאלות עם התגיות: הצגת כל השאלות
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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 לפני שנה

Answered by jonzn4SUSE לפני שנה

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how to delete saved passwords

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoD… (read more)

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoDaddy GREAT HELP went back to log in and I keep getting my OLD password, FOR GODS SAKE PLEASE GET YOUR ACT TOGETHER AND GIVE SOME HELP WE'RE NO ALL TECHIES!

Asked by dbate747 לפני שנה

Last reply by cor-el לפני שנה

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XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". I… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard לפני שנה

Last reply by vwilyard לפני שנה

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Download button on Toolbar does not display downloads over certain amount

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down … (read more)

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down no longer shows my recent files until I restart firefox. I think the issue is once you hit a certain amount of downloads the preview drop down no longer works. Is this a know bug? Its happening on any pc, im on version 104.0.2 (64-bit)

Asked by Jeff G לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

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Mozilla VPN not working on iOS 16

Mozilla VPN indicates that it connects to the internet as normal, but I'm unable to go online with any app or access the internet. As soon as I disconnect Mozilla VPN, i… (read more)

Mozilla VPN indicates that it connects to the internet as normal, but I'm unable to go online with any app or access the internet. As soon as I disconnect Mozilla VPN, internet and apps work fine again.

I uninstalled Mozilla VPN and reinstalled the app, but it still is not working.

Asked by gzilla97 לפני שנה

Last reply by Paul לפני שנה

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NO Sound when updated to Firefox 104.0.2 (64-bit)

Hi, My Firefox browser was updated to 104.0.2 (64-bit) version and since then there is no sound. When I open the same website in chrome I'm able to hear the sound of… (read more)

Hi,

    My Firefox browser was updated to 104.0.2 (64-bit) version and since then there is no sound. When I open the same website in chrome I'm able to hear the sound of videos and news.

The details of my machine are as below: Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Edition Windows 11 Home Version 21H2 Installed on ‎ 14-‎02-‎2022 OS build 22000.856

Can somebody kindly help!

Asked by sales292 לפני שנה

Last reply by jonzn4SUSE לפני שנה

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American Express/BA card payments.

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time pa… (read more)

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx.

Any input is welcome before I go back to AmEx and tear a strip off them.

Many thanks.

Asked by paulmmorrissey לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

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Disable "Update Available" popup

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser. I have… (read more)

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.

Asked by JaymzRG לפני שנה

Last reply by cor-el לפני שנה

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Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (read more)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng לפני 2 שנים

Last reply by jscher2000 - Support Volunteer לפני שנה

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Firefox very slow after changing networks

Hi, since some weeks, my Firefox browser is super slow after changing networks. For example, when I'm on Wifi and then switching to normal wired network, Firefox is loadi… (read more)

Hi, since some weeks, my Firefox browser is super slow after changing networks. For example, when I'm on Wifi and then switching to normal wired network, Firefox is loading any content only very slowly, despite the connection is super fast. Other browsers like Chrome or Edge don't have this problem. The issue can be very easily resolved though: I just have to close and restart Firefox, and it's super fast immediately again. Still it is annoying, as I switch networks pretty often. Please support. Thank you!

Asked by AeroLynx לפני שנה

Last reply by TyDraniu לפני שנה

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Firefox 104.0.2 stops websites from loading properly

Ever since i updated to Firefox 104.0.2, no web pages fully load, often it take multiple refresh or open to get the pages to work at all. I have a gigabit connection tha… (read more)

Ever since i updated to Firefox 104.0.2, no web pages fully load, often it take multiple refresh or open to get the pages to work at all.

I have a gigabit connection that works perfectly on two other computers and there is no issue at all with Edge, Chrome, Vivaldi or Brave, only with Firefox since the update.

What is going on?

Asked by DrStrange10150 לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Help with bookmarks

Need help. Just installed Firefox on Windows 11 on a new computer. I tried to sync the bookmarks so that it was like all the other versions I've had. But, I can't. I can … (read more)

Need help. Just installed Firefox on Windows 11 on a new computer. I tried to sync the bookmarks so that it was like all the other versions I've had. But, I can't. I can put bookmarks on the Bookmarks Toolbar, but where I used to have the Bookmarks Menu on the top right of monitor I can't seem to do it. I miss opening a folder and having multiple bookmarks opening all at once. A little help please. Thanks....

Asked by angus21 לפני שנה

Last reply by Mr429er לפני שנה

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Some fonts don't display correctly

A while ago (months) some fonts started to display very thin and pale, which should not. I have allowed websites using their own font. I have reinstalled Firefox. It's no… (read more)

A while ago (months) some fonts started to display very thin and pale, which should not. I have allowed websites using their own font. I have reinstalled Firefox. It's not only our website realclimate.org but also a few others where I have this problem. Chrome or iphone display these pages correctly.

Asked by Stefan_r לפני שנה

Last reply by cor-el לפני שנה

  • Archived

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO לפני שנה

Last reply by Terry לפני שנה

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Need to change time zone

When I schedule a post on my Wix blog site, it indicates I'm in the New York time zone. My time zone is Perth, Western Australia and my MAC computer is set up for this. H… (read more)

When I schedule a post on my Wix blog site, it indicates I'm in the New York time zone. My time zone is Perth, Western Australia and my MAC computer is set up for this. How can I change the Firefox browser time zone setting to Perth, Western Australia too?

Asked by marlane5 לפני שנה

Last reply by wh לפני שנה

  • Archived

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session.

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce fo… (read more)

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce for years, but I am disappointed they have not updated and automated the recovery process. nor do they clearly explain their analog recovery process and I need this F*** now. Its not like I have contributed money along the way.

Asked by Don Mashak לפני 2 שנים

Last reply by cor-el לפני 2 שנים

  • Archived

McAfee Blocked Site and Suspicious Activity by an app

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51). A… (read more)

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51).

An online search doesn't show this as being associated with HP but it is in an Amazon centre so it could be associated with almost anyone.

Is there anything in the Mozilla world which would help me determine whether this is a genuine problem or McAfee is just confused?

At this point my option seems to be to reinstall the my HP printer software and see what impact this has.

Asked by gcrobinson לפני 2 שנים

Last reply by jscher2000 - Support Volunteer לפני 2 שנים