No GMAIL access

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable t… (read more)

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable to access my emails. If I close Firefox and open the Chrome browser, I get access to my g-mail. I have tried clearing cache and cookies but my g-mail still will not open using Firefox. Do I have to ditch my Firefox and start using Chrome as my default browser just so I can get my email? Do you have any suggestions? FYI, I am not a 'computer tech'. I am retired. Hopefully your suggestion/recommendation will not be too complex for the typical/basic PC user.

Asked by jdub22451 לפני 3 ימים

Last reply by jscher2000 - Support Volunteer לפני 3 ימים

Amazon wont load WAY too slow only partiallyy loading

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my … (read more)

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my settings show tab) It causes other websites to run slow i turned off my ghostery , ran in trouble shoot mode, amazon works fine in chrome ( which i downloaded just to check , please don't make me go to chrome )


I've been with firefox since netscape 1

Asked by cyntaur לפני 4 ימים

Last reply by cor-el לפני 4 ימים

Can't pin certain extensions?

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. T… (read more)

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. That is, unless I were to refresh the site, then quickly move my mouse to the extensions menu, open it, and show the extension.

Asked by Elliot VanWormer לפני 2 ימים

Last reply by jscher2000 - Support Volunteer לפני 2 ימים

Why is the "new" addon system so restrictive?

I've been hoping it would get better over the years but it's been a very long time and things never got better so I'm wondering why is the "new"(I think it's been close t… (read more)

I've been hoping it would get better over the years but it's been a very long time and things never got better so I'm wondering why is the "new"(I think it's been close to 7 years now) addon is so restrictive?

I can't live without tab grouping and it's impossible to do the way I like with this new addon system and none of the many alternative are as good so it's been keeping me away from firefox since the change.

Is there a reason it's kept that way? I'd really like to come back to firefox because I'm sick of chrome and the smaller browsers have many compatibility issues because website ignore them but as long as the addon system remain as-is, I just can't.

Asked by kookie_god לפני 2 ימים

Last reply by kookie_god אתמול

Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (read more)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka אתמול

Last reply by cor-el אתמול

Need help

I get notifications on my lock screen on my phone , but when I click on it the app opens up to the home screen not the notification .

Asked by kim2018brown לפני 12 שעות

Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (read more)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Asked by Talia Ross לפני 9 שעות

Last reply by jscher2000 - Support Volunteer לפני 9 שעות

Compulsory Add-on to Access Firefox

This AM, I opened my Firefox Browser for the first time today and attempted to sign into my EaseUS account. I was confronted by a "request" to add "Browsing Safety by Sa… (read more)

This AM, I opened my Firefox Browser for the first time today and attempted to sign into my EaseUS account. I was confronted by a "request" to add "Browsing Safety by Safely" as an add-on to my Firefox. However, it would not let me to skip this "request" without adding it to Firefox. Nothing I attempted worked. I've never heard of a compulsory add-on, least of all from Mozilla! If I would have had the time, I'd have tried different accounts/log-ons/browsers, etc. However, I didn't have the time to do it then. Help please.

What is this? Have you heard of it? Do I have a problem? Should I remove the Add-On?

Thank you.

Harris [email address]


(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Harris guilmette לפני 7 שעות

  • נפתרה

youtube ad blocker not blocking ads

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the scr… (read more)

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the screen. I added another top rated youtube add blocker, quit firefox and then opened it again. Before, if I clicked a video it started an ad and I could go back and then hit the video again, but now that doesn't work, but if I select to show the video in a new tab, there are no ads in that tab. What can I do to make the ads stop like they used to and never appear? Yes and my OS is Ubuntu 22.04

Asked by pdsimdars לפני 4 שעות

Answered by TyDraniu לפני 4 שעות

Theme Change Problems

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do … (read more)

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do I have to change every time? Thanks

Asked by TRAdkins7 לפני 7 שעות

  • נפתרה

Copy is completely broken in the Linux .deb version of Firefox

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev too… (read more)

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Asked by cvpsmith לפני 3 ימים

Answered by cor-el לפני 3 ימים

Print preview with Mozilla Save to PDF automated

Hi there, I have to save a lot of PDF documentation in Firefox browser. When I use a software and I click a button the print preview window appears, after that I save th… (read more)

Hi there,

I have to save a lot of PDF documentation in Firefox browser. When I use a software and I click a button the print preview window appears, after that I save the documentation in pdf. Is there any way to automated it?

I use these configs (about:config and about:preferences):

browser.download.folderList "2" browser.download.dir "/path/to/download/directory" browser.helperApps.neverAsk.saveToDisk "*" print_printer "Mozilla Save to PDF" print.always_print_silent "true"

Always ask you where to save files -> not checked Content-type PDF -> Save file in the Applications section At now this config is does not work. I want to click the button, and it will download into the correct folder.

Asked by jnos לפני 10 שעות

Last reply by jscher2000 - Support Volunteer לפני 9 שעות

Disable the top left corner context menu in fullscreen

When in fullscreen, if I move the mouse to the top-left corner and right click, a browser context menu appears. The page I'm on is using mouse right clicks, so this brows… (read more)

When in fullscreen, if I move the mouse to the top-left corner and right click, a browser context menu appears. The page I'm on is using mouse right clicks, so this browser function is breaking the controls of the page if I ever accidentally click the top left corner (which I do often).

Is there any way to disable this menu appearing? I would never use this menu to minimise/close the program so I just want it gone. It's breaking fullscreen controls in it's current form

Asked by donal.goggin לפני 3 ימים

Last reply by cor-el לפני 3 ימים