Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My primary password no longer works

  • 1 תגובה
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת Terry

more options

I had a Firefox update and Windows 10 updates and my primary password in Firefox no longer works. I don't know which update caused the problem.

I had a Firefox update and Windows 10 updates and my primary password in Firefox no longer works. I don't know which update caused the problem.

כל התגובות (1)

more options

It is possible to reset the primary password but you will lose saved user names and passwords.

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it