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Problems since V91 release (win10)

  • 6 תגובות
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת Wayne Mery

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Ever since the latest update to V91 I am having problems;

  • Will not load emails and folders unless in troubleshooting mode - just get blank panels
  • Spell checker wont work - dictionary has disappeared


what a mess!!!!

Ever since the latest update to V91 I am having problems; * Will not load emails and folders unless in troubleshooting mode - just get blank panels * Spell checker wont work - dictionary has disappeared what a mess!!!!
צילומי מסך מצורפים

השתנתה ב־ על־ידי Wayne Mery

פתרון נבחר

In normal mode, see if hardware acceleration is enabled in Preferences/General/Indexing. If it is, disable it and restart TB (acceleration is disabled in safe (troubleshoot) mode).

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כל התגובות (6)

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What happens when you Thunderbird in safe mode? See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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The problem is that I have to load Moz in safe mode every time otherwise its useless. I cant get it to work in normal mode.

Even if I disable all addons and reset all toolbars it still wont work properly.

Worked fine till recent update

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פתרון נבחר

In normal mode, see if hardware acceleration is enabled in Preferences/General/Indexing. If it is, disable it and restart TB (acceleration is disabled in safe (troubleshoot) mode).

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Yes that has sorted the problem, many thanks!!

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> I cant get it to work in normal mode.

Ah, missed that. Fortunately no one is asking you to run permanently in safe mode.

But it is likely caused by an add-on, so please list your installed addons including disabled addons. You can copy the list from help > more troubleshooting information

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(and I've overlapped)

What graphics hardware? Is this hardware older than 5 years?