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missing favorites

This article shows you what to do if you cannot add new bookmarks or make other changes to your bookmarks.

This article shows you what to do if you cannot add new bookmarks or make other changes to your bookmarks. {note}'''Note:''' If you have been able to save bookmarks but they are now missing, see [[Lost bookmarks]].{/note} __TOC__ = I can't add or change bookmarks = If you can't add new bookmarks or if changes you make to the toolbar are not saved when you restart Firefox, see [[Toolbar keeps resetting]]. If you can't add new bookmarks or make other changes to your bookmarks and you have a [https://addons.mozilla.org/firefox/extensions/bookmarks/ Firefox extension related to bookmarks] installed (for example, one that synchronizes bookmarks) follow the instructions in [[Troubleshooting extensions and themes]] to determine if an extension is causing the problem. = I can add or change bookmarks but they are lost when I restart Firefox = If you are able to add, delete, rearrange, and make other changes to your bookmarks but your changes are lost whenever you restart Firefox, try these solutions. {note}'''Note:''' It is recommended that you disable any extensions related to bookmarks, as explained [[Troubleshooting extensions and themes#w_disable-all-extensions|here]], before proceeding with the solutions suggested below.{/note} == Fix the Bookmarks file == If your changes to your bookmarks do not appear when you restart Firefox, the issue may be that your bookmarks file is write-protected. A write-protected file can't be changed, which prevents Firefox from saving any changes you have made. {for win} Allow Firefox to save bookmark changes: #[[T:profileFolder]] #[[T:closeFirefox]] # Right-click the file {filepath places.sqlite}, and select {menu Properties} to open the Properties window. # In the Properties window, select the General tab. Near the bottom of the window, verify that '''Read-only''' is NOT selected.<br/> <br/> [[Image:bookmarksnotsaved-readonly.png]] <br/> {/for} {for mac} To enable writing of your bookmarks file: #[[T:profileFolder]] #[[T:closeFirefox]] # Select the file {filepath places.sqlite}. # From the menu bar select the {menu File} menu and select {menu Get Info}. The places.sqlite info window will open. # In the places.sqlite info window, remove the check mark from the '''Locked''' check box. {/for} == Create a new Bookmarks file == Bookmarks and browsing history are stored in the Firefox profile folder in the file {filepath places.sqlite}. If there is a problem with this file, your bookmark changes may be lost whenever you restart Firefox. You can force Firefox to create another {filepath places.sqlite} file by deleting the existing one. You might want to print these directions out, or copy them down to reference because you will have to close Firefox to delete the files. {warning}'''Warning: Once you delete the {filepath places.sqlite} file, you will lose all of your browsing history.'''{/warning} #[[T:profileFolder]] #[[T:closeFirefox]] # In your profile folder, delete the {filepath places.sqlite} file and, if it exists, {filepath places.sqlite-journal}. #''(Optional)'' Also delete the file {filepath localstore.rdf}. This will reset any [[How do I customize the toolbars?|toolbar customizations]] you have made. Firefox will create a new {filepath places.sqlite} file and automatically import the most recent bookmark backup file. Your bookmarks will be backed up, but you will lose your browsing history. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/Bookmarks_not_saved Bookmarks not saved (mozillaZine KB)]''''' [[Template:ShareArticle|link=http://mzl.la/ON1mdk]]