Firefox Community Forum

I want to make Mozilla stop the black pop ups giving me a bunch of information I don't need on my desktop. If I have to go to another browser I will but I like Firefox but I don't like the pop ups.

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

I've been having problems with my PC, so I decided to reset Windows to see if it would help. I was able to restore my old bookmarks but I can't for some reason find a way to restore my old tabs. Any help would be appreciated!

Sorry but I really don't like these hover 'tooltips-boxes' that appear on the tabs if I hover them - and I'm trying to turn them off!

I have set all three of these to FALSE but they are still there after reboot.

browser.tabs.cardPreview => FALSE browser.tabs.cardPreview.enabled => FALSE browser.tabs.cardPreview.showThumbnails => FALSE

I open firefox and bing.com home page search pops up. not in theams and extensions to be removed. how do i get rid of this???

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

(sorry, don't know how to find or edit original question) It occurred to me to try reloading firefox, there was an update, & I can download pdf's again. So ignore previous question.

This is pretty much the same as https://support.mozilla.org/en-US/questions/801343 back in Firefox 3.x → 4 times. I do recall having the same problem then, and disabling hardware acceleration did fix it back then, but it no longer does.

I’m currently on 115.3 ESR, but I’ve observed this for a while in Quantum (I don’t recall seeing it on Gecko with HW accel disabled).

Hi Firefox

I cannot view this document in full screen

https://scu.eg/cuit-e-books/?eb=knowledge-base-en

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies. I've been able reach these websites with Microsoft Edge. I downloaded an updated version of Firefox. What can I do?

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." This happened with another site as well. Please advise.

I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response. I would like to know if anyone experienced similar and can guess what changes were made to the browser that caused this.

To recap,

Firefox v120 - the stations play correctly

After Firefox v120 - they stopped playing

Other browsers except those based on versions after 120 - the stations play correctly

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)