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Try import outlook data but stuck to 33%

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  • Amsa ta ƙarshe daga Gérald.G

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Hello,

I want to migrate my Outlook data to TB. I use the tools menu > import > outlook. TB begin nice but after some minutes it stop copying. It miss a lot of folders and the accounts are not copied.

In task manager, you can see it stop writing and the progression stay at 33% .

Nothing happen after this.

Thank you for the help.

https://youtu.be/LV_89DKXA6g

Hello, I want to migrate my Outlook data to TB. I use the tools menu > import > outlook. TB begin nice but after some minutes it stop copying. It miss a lot of folders and the accounts are not copied. In task manager, you can see it stop writing and the progression stay at 33% . Nothing happen after this. Thank you for the help. https://youtu.be/LV_89DKXA6g

An gyara daga Wayne Mery

All Replies (6)

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do you have a functional copy of outlook that you can load and see all this information when it opens. (Default PST file)

Have you scanned the drive that contains the data to be imported for damage to the disk? Last person I saw here who also stopped at 33% appeared to have the data on a failing hard disk that could not actually be read by outlook, let alone imported from outlook..

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Hello Matt,

I have access to all my folders, I can send and receive emails, it's my default email client for now, it works well, I use it everyday.

I checked my SSD, it seems be Ok, nothing found.

I let Thunderbird run to the end and it crashes. I sent a report.

Thnak you for your participation.

Edit : image join : about PST size, maybe it too heavy for TB ?

An gyara daga Gérald.G

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What was the crash id? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

The actual reported crash might shed some light once you post the ID.

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Hello,

I followed the method via MailStore. I was able to import my emails. I now manually add my accounts. It doesn't really make you want to migrate, it's not very simple.

Thanks both.