Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google maps will not load in Firefox.

  • 1 reply
  • 17 have this problem
  • 6 views
  • Last reply by cor-el

ssm16a1
ssm16a1
more options

I get this error message every time I go into google maps. "An error has occurred while loading the application. Please reload the page". I reload the page but still get the same message. This only occurs when using Firefox, IE works. I am running XP and have had this problem for the last 2 days. I normally use google maps daily with Firefox. Please help

I get this error message every time I go into google maps. "An error has occurred while loading the application. Please reload the page". I reload the page but still get the same message. This only occurs when using Firefox, IE works. I am running XP and have had this problem for the last 2 days. I normally use google maps daily with Firefox. Please help

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems