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why my ff update check says I have old version of adobe when I have updated to newset adobe via ff?

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  • 1 has this problem
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  • Last reply by Morbus

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I tried to update all my plug-ins via ff browser. It showed I got adobe 8.X and I chose to update it by click the bottom on that update checking page. It came out to download adobe9.3 and I had done it. but, when I re-check if any plug-in I need, it shows I still need adobe plug-in, though it doesn't say about version of adobe I have. I've re-booted everything; browser, computer etc. and it still shows same response. I open adobe reader and sure it is version 9.3. hopes this would help. cheers,

I tried to update all my plug-ins via ff browser. It showed I got adobe 8.X and I chose to update it by click the bottom on that update checking page. It came out to download adobe9.3 and I had done it. but, when I re-check if any plug-in I need, it shows I still need adobe plug-in, though it doesn't say about version of adobe I have. I've re-booted everything; browser, computer etc. and it still shows same response. I open adobe reader and sure it is version 9.3. hopes this would help. cheers,

All Replies (2)

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Hello.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin

For more help updating/installing Adobe Flash, you need to contact Adobe.

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You probably need this: Adobe Reader and View PDF files in Firefox or choose another viewer

Do you see only one Adobe Reader plugin on the about:plugins page?