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Firefox keeps crashing

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed.

Why is this happening, and what are you going to do to make it stop.

Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed. Why is this happening, and what are you going to do to make it stop.

Chosen solution

hello syedimran1,


In the Firefox address bar, type about:crashes and hit Enter. A page listing submitted crash reports (and unsubmitted crash reports, if any) will appear.

If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted report and then reload the about:crashes page. You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum.

Then i will understand your issue

Thanks regards

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Chosen Solution

hello syedimran1,


In the Firefox address bar, type about:crashes and hit Enter. A page listing submitted crash reports (and unsubmitted crash reports, if any) will appear.

If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted report and then reload the about:crashes page. You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum.

Then i will understand your issue

Thanks regards

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