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cant access my information from old sync

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Beereighty

Beereighty
Beereighty
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I have my recovery key, username, and password from old sync account. I have a pre v28 fire fox. i was at one point able to request a password change, and received the email to the account i had signed up with long time ago, but when i would click the link, i would receive a message about "oops letting old dinosaurs out....????? now i cant seem to receive any reset emails. ive gone back and forth between versions trying to to request a password reset, theres nothing in my spam folder either

I have my recovery key, username, and password from old sync account. I have a pre v28 fire fox. i was at one point able to request a password change, and received the email to the account i had signed up with long time ago, but when i would click the link, i would receive a message about "oops letting old dinosaurs out....????? now i cant seem to receive any reset emails. ive gone back and forth between versions trying to to request a password reset, theres nothing in my spam folder either

All Replies (1)

Beereighty
Beereighty Question owner
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finally received a working reset email. reset the password, now im signed in, i have no data backed up? im confused. where is the info i have saved for this recovery key?