Firefox Android peg̃uarã Tekoha Aty

Hi Mozilla Support, I’m running into a recurring issue on Firefox for Android when watching videos. Whenever I have a video playing in one tab (HLS or DASH streams) and I switch to another tab for a few seconds, returning to the original tab causes Firefox to freeze or reload the page entirely.

What I’ve observed:

The video player freezes or shows a black screen when I return to the tab

Sometimes the tab reloads on its own and the video restarts from the beginning

Happens on both Wi-Fi and mobile data

Tested with multiple streaming sites, including our own (https://xupertvhd.co) app’s web player

Clearing cache and disabling add-ons didn’t resolve it

Using the latest version of Firefox for Android

I’m trying to understand:

Is this a known issue with Firefox’s background tab behavior or media playback engine?

Is there any setting that prevents Firefox from suspending or unloading media tabs?

Would enabling “desktop mode” or changing the media hardware acceleration setting help?

I can share logs or specific URLs if needed. Thanks!

Hi there,

Firefox desktop and Fennec Android are syncing everything perfectly, including tabs from Fennec in Firefeox, except for when I try to view tabs from Firefox in Fennec I get the message: "You don't have any tabs open in Fennec on your other devices".

I have tried to figure out what's causing this and have searched for answers but I can't figure it out. Could anyone suggest what the problem might be please. Appologoes if this is something obvious I've just missed.

Many thanks,

Hi When I enter an IP address from my network, Firefox does not connect to my network but instead tries to look up this IP address on the internet. For example, when I enter: 192.168.xxx.yyy/ or http://192.168.xxx.yyy

How can I access my local network?

Bonjour, j'ai suivi la procédure pour synchroniser mon firefox sur pc et mon firefox sur mon android, pour avoir mes marques pages sur mon android. Je suis bien connectée à mon compte modzilla sur mon pc et mon android. Sur mon pc, j'ai bien récupéré les marques pages de mon android. Par contre sur mon android, je n'ai pas récupéré les marques pages de mon pc... Pouvez vous m'aider s'il-vous-plaît ? Merci

I dont know if it's an issue with a recent update but everytime I open Firefox I get a popup asking me "What do you think about Firefox?"

It consistently happens when I close the app, open it again, and attempt to create a new tab.

Unlike other apps firefox does not stay on. I make notes from websites and firefox is virtually useless on my android tablet.there is no good solution for this other than to set my screen time out to never and changing it back afterwards as it affects other apps also. Extension like caffine does not work on android.

When I click on YouTube comments to read them Firefox mobile pops up a blank window. Works fine if I switch to desktop mode. Android Version 16. Tried reinstalling Firefox. Cleared cache and cookies. Nothing so far has worked.

I have tried logging out and logging back in on my android firefox. accounts.firefox.com shows it is logged in, yet I do not see my firefox on android listed in my "Tabs from other devices"/"Synced tabs", in fact, I do not see any other device tabs listed. On my android firefox, it shows that I am logged in, yet the checkmarks for choosing what I want to sync are all disabled, the sync now button can be clicked but does nothing. I have tried logging out, forced stopping firefox app, and restarting android, nothing worked.

I get this message when I email to people on Yahoo, comast.net and others. MAILER-DAEMON <postmaster@earthlink-vadesecure.net> yesterday

Delivery has failed to these recipients or distribution lists: Server "96.103.145.162:25" returned an error: * [sasanmcamp@comcast.net]: 550 5.1.1 Not our Customer Original message details: * Received on: Thu, 20 Nov 2025 01:15:48 +0000 * From: Gloria Kahn <gloriakahn@pobox.com> * To: eeva…

Hello, I have a reproducible issue on Firefox Beta for Android on my POCO X6 Pro 5G running HyperOS / Android 15.

When tapping mailto: or tel: links in Firefox, nothing happens. No app opens and no chooser dialog is shown.

The same links work correctly in Google Chrome, so the Phone/Dialer and Email apps are properly registered with the system.

This appears to be related to Bug 1988946, but it also affects Android 15 on HyperOS.

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Steps to reproduce

1. Open Firefox Beta on a POCO/Xiaomi device running HyperOS.

2. Visit any webpage containing a tel: or mailto: link.

3. Tap the link.

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Actual Result

No action is triggered.

No Intent Resolver popup appears.

No dialer or email app is launched.

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Expected Result

tel: links should open the default Phone app.

mailto: links should open the user’s email app.

If multiple apps are available, Android should show a chooser dialog.

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Device Information

Device: POCO X6 Pro 5G

OS: HyperOS, Android 15

Firefox version: Firefox Beta 146.0b4

Build: #2016126791

GV: 146.0-20251117130030

AS: 146.0.1

Build date: 2025-11-17T13:00:30

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What I have already tried

Enabled “Open links in apps” in Firefox

Reset Firefox default preferences

Reset Phone (Dialer) defaults

Granted all special permissions (background activity, pop-ups, etc.)

Tested Firefox Stable and Beta

Cleared app cache/data

Rebooted device

Verified that Chrome opens tel: and mailto: links correctly on the same device

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Additional notes

In HyperOS settings (“Opening links”), Firefox does not receive supported link types.

The Phone app does not appear in “Opening links”, but it works fine with Chrome.

This suggests a compatibility issue between Firefox’s intent handling and Xiaomi/POCO HyperOS on Android 15.

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Conclusion

This issue is reproducible 100% of the time and affects basic link handling functionality. I am available to provide logs or run additional tests if needed.

Thank you!