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115esr hangs specific to certain pages, must close and restart, Problem started 11/22/2026

The problem of hanging on specific web pages but not always in the same place greatly increased 11/22/2026 running Firefox 115.38ESR under Windows 7 so I suspect that it … (emoñe’ẽve)

The problem of hanging on specific web pages but not always in the same place greatly increased 11/22/2026 running Firefox 115.38ESR under Windows 7 so I suspect that it is due to some widespread update and a new esr update is needed. 115.43.1esr did not help. Sometimes it happens while loading a page, sometimes when attempting to scroll the page and sometimes when entering data into a field.

Mbojuruja 2

Firefox "not responding" after updates

I've used Firefox for years and am embarrassed to submit this question via Chrome. Lately, almost invariably after updating, Firefox shows "not responding" if you click a… (emoñe’ẽve)

I've used Firefox for years and am embarrassed to submit this question via Chrome. Lately, almost invariably after updating, Firefox shows "not responding" if you click anywhere in the window. Eventually, maybe after half an hour, it does respond, and everything works like it always did. If this is normal behavior for Firefox, so be it, but it seems peculiar to me. Advice?

Mbojuruja

Ram usage

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't … (emoñe’ẽve)

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages
Mbojuruja 7

Firefox Going Grey

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to t… (emoñe’ẽve)

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

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can I downgrade to an earlier version

Since the last update with the light purple background my firefox keep on freeze. Please i want to go back to the version before August 2026. I still run win 10 and can't… (emoñe’ẽve)

Since the last update with the light purple background my firefox keep on freeze. Please i want to go back to the version before August 2026. I still run win 10 and can't afford a new laptop at this moment. Please help.

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Toolbar is not working properly

I have turned on compact mode, so i have to hover to the left side to access it. I usually go to the left side, it appears and i do what i wanna do. But today, when i go … (emoñe’ẽve)

I have turned on compact mode, so i have to hover to the left side to access it. I usually go to the left side, it appears and i do what i wanna do. But today, when i go to the left side it appears as usual but automatically disappears again without me doing anything. Also if i click on something on the toolbar it does not register but it clicks on whatever website that is underneath it. It doesn't happen all time though, sometimes its working like before. I don't know how to find the exact cause.

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Firefox Not Responding/freezes.

Firefox freezes some seconds or some minute after I open the program, I end task and wait to reopen the program, opening up the program it continues to freeze. I've rese… (emoñe’ẽve)

Firefox freezes some seconds or some minute after I open the program, I end task and wait to reopen the program, opening up the program it continues to freeze. I've reset firefox multiple times, cleared cache & webdata, completly uninstalled FF and reinstalled it, doesn't solve it. Starting firefox in troubleshooting mode also freezes and hangs. After end tasking firefox multiple times it eventually stops freezing but during the next day when I open the browser the issue returns, The same goes after I reinstalled it after uninstalling it, works for the rest of the day but the next day the issue returns. Background: I switched from chrome to Firefox some months ago and imported webdata from chrome to FF.

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Recommend fixes for Firefox freezes.crashes on Amazon Prime Video page (Mac Sequoia 15.8.1)

Running Mac Sequoia 15.8.1 I launch Firefox, login to Amazon Prime and when I get to Amazon Prime Video page, Firefox freezes, won't respond at all, and play button shows… (emoñe’ẽve)

Running Mac Sequoia 15.8.1 I launch Firefox, login to Amazon Prime and when I get to Amazon Prime Video page, Firefox freezes, won't respond at all, and play button shows a rotating circle (see attached). Firefox -does- play video on Youtube and other video websites. Safari on this same laptop plays Amazon Prime Video just fine. All other computers/browsers in my household utilize Firefox to play Amazon Prime Video just fine, so it's something out of whack on this MacBook pro. I have uninstalled and reinstalled Firefox several times with full reboots each time but to no avail. Please provide any other options.

Mbojuruja 2 1 30

Zombie Firefox processes block Firefox communication

When I use incognito mode and open and close multiple incognito tabs, closing the tabs and closing the last incognito mode browser instance leaves behind what appears to … (emoñe’ẽve)

When I use incognito mode and open and close multiple incognito tabs, closing the tabs and closing the last incognito mode browser instance leaves behind what appears to be Firefox processes for each closed tab. When I return to my open normal mode tabs, I cannot browse from the normal tabs, I get spinning circles and no progress. The only way to clear this is to close the normal browser and all its tabs, then use the task manager to manually end the remaining Firefox (zombie) tasks that seem to be left behind by the incognito tabs that were already closed. Then when I restart Firefox and restore my previous session, I can browse normally again.

It seems like there may be a bug here that the incognito tabs are not properly ending their processes when the tabs close. I have no involvement in the innards of Firefox, and simply wanted to report my difficult experiences to help in identifying problems. I am using Windows 11 and the latest version of Firefox - 158.0. I have seen this problem for at least a month or so. That means at least a few earlier versions of Firefox shared this issue.

I typically keep more than 10 tabs open in normal mode, and for incognito mode, I usually progress through at least ten more tabs, with two or three open at a time, but closing them after a few minutes as I complete each task. When I complete the browser tasks in incognito mode I make sure all the incognito tabs are closed. When I return to an open tab in normal mode and click on a link to browse onward, I never see any progress. I close the Firefox browser and all the normal tabs. I open the Windows task manager and even though I just closed Firefox, I see between 10 and 12 Firefox processes. I use the "end process" command in task manager to manually close what I think of as zombie Firefox processes. When I then open a new instance of Firefox, and use the History section to restore my previous session, all my normal mode tabs reopen, and I can use links in those tabs normally to proceed with browsing normally.

I am not familiar with the Firefox community and have not participated in your forums. I hope this might help you identify and fix any bug that may be present. I feel like I have a work around that is only slightly awkward.

Mbojuruja

Scrollbars in bookmarks library play hide 'N seek

This may be an old problem. In Linux, in bookmarks library, the scrollbar thumbs behave differently than in browser web pages. Even in new profile. This isn't a new iss… (emoñe’ẽve)

This may be an old problem. In Linux, in bookmarks library, the scrollbar thumbs behave differently than in browser web pages. Even in new profile. This isn't a new issue for v157. Same behavior in any theme (any Fx themes, and / or diff 'Nix system themes).

I set scrollbars to disappear when not used or being hovered. On sites, when hover scrollbar area, they reappear. AND while pointer is over the track or thumb, it remains visible - does not reduce to an unusable width or disappear completely. As I think it should.

But in bookmarks library, the track & thumb disappear, even w/ pointer hovered, unless thumb is grabbed immediately. Even grabbing thumb & move it, then pause a fraction of second (still gripping thumb w/ L mouse button), the thumb & track STILL disappear. As long as you don't release grip (on now invisible thumb / track) they reappear when move pointer.

The bookmark library scrollbar behavior is also erratic. How long you have to grab it, when you 1st hover it. If you accidentally move pointer from folder pane, past vertical divider into bookmark pane, then left - back into folder pane, the scrollbar doesn't appear.

You have to move pointer well left of scrollbar, then approach it from the R, to make it reappear. It doesn't have any of this behavior in the browser (never has, AFAIK).

Mbojuruja

Could my MacBook Air be slowed down by having many tab groups?

My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, wit… (emoñe’ẽve)

My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, with 5 or 6 tab groups each with several tabs.

In addition and more specifically, I'm wondering if closing (collapsing) a tab group means those tabs won't be contributing to my computer's CPU load. Thank you.

Mbojuruja 3

If my Macbook Air Activity Monitor shows that Firefox GPU Helper is using most of the memory, could that be what is slowing my Mac down?

Hi. My Macbook Air (M1, 2020) has been performing slowly in recent days. I'm not playing video games or watching videos, just mostly working on many tabs in Firefox (157.… (emoñe’ẽve)

Hi. My Macbook Air (M1, 2020) has been performing slowly in recent days. I'm not playing video games or watching videos, just mostly working on many tabs in Firefox (157.0.1). I looked in my Mac's Activity Monitor, which shows that Firefox GPU Helper is using about 5.75 GB of memory. The next few highest users say "Firefox Isolated Web Content." Could any of these be what is slowing my Mac down? I'll attach a screenshot of my Activity Monitor. I also clicked "Share Data" below. I would say that my Macbook is working at a fine speed at the moment, so perhaps the screenshot and data are not so helpful. Let me know if I can add something later in a reply, when my Mac is moving slowly, that would be helpful. Thanks.

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