Re Missing windows with tabs in browsers when desktop pc is restarted.

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened… (emoñe’ẽve)

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened up instead after the restart, was 2 lots of Windows & tabs that just disappeared in the same way, from 3 years ago, & they reappeared on the browsers. Can you tell me what is going on please & how to fix this problem in losing them in the first place? This problem has happened several times before & is very upsetting. Can you help in finding my recent loss of windows/tabs please? Regards Doug

Oporandu grimcoOjapo 42 aravo’i

i unable to login https://investorkazi.com/wp-login.php after clearing my browsing data and history

I am getting problem to login https://investorkazi.com/wp-login.php after clearing my browsing data and history, its showing me (You have exceeded the maximum number of a… (emoñe’ẽve)

I am getting problem to login https://investorkazi.com/wp-login.php after clearing my browsing data and history, its showing me (You have exceeded the maximum number of active login sessions allowed per user). But i am not Exceede, I just cleared my browsing data and history on my laptop, i request you to logout from all my previous visited website active accounts. so that i can login this website ( You have exceeded the maximum number of active login sessions allowed per user).

Oporandu KARAN MANOLKAROjapo 52 aravo’i

Youtube laggy and stutters since latest Firefox update

bold text It is not possible to watch videos in 1080p since the moment I installed the latest update. I have to reduce to 720 or 480 to get smooth motion. Running Window… (emoñe’ẽve)

bold text It is not possible to watch videos in 1080p since the moment I installed the latest update. I have to reduce to 720 or 480 to get smooth motion. Running Windows 10. How can I fix this?

Oporandu ichaprinOjapo 2 aravo

Password said to be incorrect

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives… (emoñe’ẽve)

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

Oporandu Len-Cowboy AlstonOjapo 4 aravo

Passwords disappeared

All of my Google passwords suddenly disappeared from firefox password file. Is there a way to get them back?

Oporandu DEW Ojapo 4 aravo

firefox update old mac osx yosemite 10.10.5

pages don't load due to old MAC osx yosemite 10.10.5 downloaded Firefox 115.24.0esr but don't know what to do when wavy arrow from firefox icon to App icon image appears… (emoñe’ẽve)

pages don't load due to old MAC osx yosemite 10.10.5 downloaded Firefox 115.24.0esr but don't know what to do when wavy arrow from firefox icon to App icon image appearsScreen Shot 2025-06-04 at 02.47.08

Oporandu ElleGeeOjapo 4 aravo

  • Moĩporãmbyre

Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (emoñe’ẽve)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Oporandu Allyson Marie ViceraOjapo 3 arapokõindy

Ombohovaipyre jscher2000 - Support VolunteerOjapo 2 arapokõindy

Video playback issues

Sometimes, when I try to watch a youtube video, it will not play and sometimes while the video plays, it suddenly turns green and my RAM usage climbs to 100% I cannot ref… (emoñe’ẽve)

Sometimes, when I try to watch a youtube video, it will not play and sometimes while the video plays, it suddenly turns green and my RAM usage climbs to 100% I cannot refresh the page and have to restart Firefox, but it can still happen again. My graphics drivers are also up to date, so I'm not sure what the issue is.

Oporandu moralesruben0Ojapo 5 aravo

Re-add Shortcut+ (add icon) to Firefox home page

Hi, I was just deleting shortcut icons to re-add then in the order I'd like to see them in. I noticed I coudn't drag them on the screen (security issue?) but in so doin… (emoñe’ẽve)

Hi,

I was just deleting shortcut icons to re-add then in the order I'd like to see them in. I noticed I coudn't drag them on the screen (security issue?) but in so doing I somehow delete the add icon itself.

It would be helpful if there were a project bookmarked pages onto the homepage as icons if something available now or later.

Just a couple quick asks, thank you!

Russ Martin

Oporandu Russ MOjapo 6 aravo

Amazon music, Prime Video, Spotify not working on Firefox.

I am using Latest version of Firefox (139.0.1 - 64 Bit). I have tried the "hardware acceleration" option on/off and Safe Mode as well. None of it can make Prime Video, A… (emoñe’ẽve)

I am using Latest version of Firefox (139.0.1 - 64 Bit). I have tried the "hardware acceleration" option on/off and Safe Mode as well. None of it can make Prime Video, Amazon Music or Spotify work! Surprisingly, the podcasts work in Amazon music but not the songs.

I am able to use these in Chrome.

Thanks in advance for the possible resolution steps!

Oporandu vaibhav.gupta.mwpOjapo 7 aravo

Mbohovái paha jscher2000 - Support VolunteerOjapo 7 aravo mba’e

Firefox Screenshots on Mac no longer upload to Sugarsync

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep … (emoñe’ẽve)

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,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 etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

Oporandu RohanOjapo 5 jasy

Mbohovái paha jscher2000 - Support VolunteerOjapo 7 aravo mba’e

Website Functionality completely broken after using "recent activity" function to open them

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a… (emoñe’ẽve)

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

Oporandu FreshlySquozeOjapo 4 jasy

Mbohovái paha jscher2000 - Support VolunteerOjapo 7 aravo mba’e