Hey,
I'll try to keep this brief. Microsoft is forcing me to buy a new PC so as to "upgrade" from Windows 10 to Windows 11. My Windows 10 PC has Thunderbird (128.9.1--it … (emoñe’ẽve)
Hey,
I'll try to keep this brief. Microsoft is forcing me to buy a new PC so as to "upgrade" from Windows 10 to Windows 11. My Windows 10 PC has Thunderbird (128.9.1--it says it's up to date) and it works just fine. I've spent over two hours attempting to set up Thunderbird on my new Windows 11 PC and...no dice. I'm at the end of my tether; I can't afford to waste more time on this. So...
--Thunderbird 137.0.1 (fresh download this afternoon--unclear as to the discrepancy vs. Windows 10 ver.)
--Email = ATT
--The setup program says it knows who ATT is and has the configuration
--When I press "Done" for the setup to get everything going, it spins forever, then says, unhelpfully, "Unable to login at server. Probably wrong configuration, username, or password."
--Needless to say, I've checked everything 48 ways from Sunday; let's assume that my email is correct
--So if it's not my email address, that leaves password or configuration, right?
--Password: According to Mr. Google's AI (*ahem*) I shouldn't use my regular password, I should use a "secure mail key"...well, that's okay, my regular password wasn't working anyway
--Believe it or not, I've got notes on my original secure mail key so I enter that. Doesn't work. I enter the random character string that the secure mail key is supposed to stand for. Doesn't work.
--I generate a fresh secure mail key in case the silly things have a shelf life. The new one doesn't work, nor does its random character string.
--I then direct my attention to the configuration. Thunderbird said it knew what to do, but...what if? Inbound looks okay, compared to the settings on my old PC and also as recommended by Mr. Google.
--Outbound...uh, oh...
Old PC says Server Name:
smtp.att.yahoo.com (this one's been working)
Thunderbird thinks its supposed to be:
outbound.att.net (I think that's what it said...I've got it set to something else at the moment)
Mr. Google says:
smtp.mail.att.net
I think I tried another outgoing server address that I saw somewhere else, but at this point I'm punch drunk and cannot remember for sure.
Folks, I've tried every permutation that I can think of for passwords and outgoing servers and, lacking any intelligent guidance as to exactly what the problem is, I have no idea what else to try.
I'd appreciate advice as to what to try next, but am no longer hopeful. I may have to move on to another program in an effort to get something that works. I'm falling behind on my day.
Spoiler alert: Don't tell me to curse at the screen or give it the middle finger...I've already tried those approaches and they don't work.
Thanks,
Grey