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Kuaave
Mbojuruja

Have an issue with 153.2.0esr (64-bit) creating creating folders like "Sent Items" on NameCheap's Private Emal account that I cannot hide (unsubscribe) or delete.

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rodeo.mark.m
rodeo.mark.m

Have been working with NameCheap's Private Email (PE) support for a couple days trying to unsubscribe and hide or delete folders Deleted Messages, Junk, Sent Items and Sent Messages.

Today a chat rep for PE told me these are not native PE folders and were created by a client app. If this is true and as TB is the only client I ever use it would have to be the culprit.

Notably, there remain a couple of unaffected email accounts, one of which is only accessed from an old 68.12.1 (64-bit) machine.

The rep is going to look into removing the folders on their end and I am going to revert to the old version of TB for my machine to see if we can clean up this issue.

Is it possible that newer versions of TB are really creating the unmanageable folders and is there any way that can be stopped???

Have used TB for years, love it and contribute to its support but while these folders appear at the bottom of the list in PE's web client they are inerspersed with the normal (Inbox, Sent, etc) folders in TB and they sometimes have duplicate names (i.e. Sent and Sent Items both appear as "Sent" in TB with only the Properties Dialog showing which is which). Very confusing and pretty much a deal breaker for TB.

Have been working with NameCheap's Private Email (PE) support for a couple days trying to unsubscribe and hide or delete folders Deleted Messages, Junk, Sent Items and Sent Messages. Today a chat rep for PE told me these are not native PE folders and were created by a client app. If this is true and as TB is the only client I ever use it would have to be the culprit. Notably, there remain a couple of unaffected email accounts, one of which is only accessed from an old 68.12.1 (64-bit) machine. The rep is going to look into removing the folders on their end and I am going to revert to the old version of TB for my machine to see if we can clean up this issue. Is it possible that newer versions of TB are really creating the unmanageable folders and is there any way that can be stopped??? Have used TB for years, love it and contribute to its support but while these folders appear at the bottom of the list in PE's web client they are inerspersed with the normal (Inbox, Sent, etc) folders in TB and they sometimes have duplicate names (i.e. Sent and Sent Items both appear as "Sent" in TB with only the Properties Dialog showing which is which). Very confusing and pretty much a deal breaker for TB.
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