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Download of files shows in destination directory then disappears

  • 3 respostas
  • 13 have this problem
  • 1 view
  • Last reply by Alukret

denis_muras
denis_muras
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Windows 7, Firefox 22, McAfee antivirus.

When I am on a site that allows me to download a file, the file and file.part appears in the destination directory. After the file completes the download, the files disappears from the directory. I have reset Firefox to the defaults ( I now need to relearn my "normal" Pages). I have tried other directories and on other disks with the same problem.

Thanks

Windows 7, Firefox 22, McAfee antivirus. When I am on a site that allows me to download a file, the file and file.part appears in the destination directory. After the file completes the download, the files disappears from the directory. I have reset Firefox to the defaults ( I now need to relearn my "normal" Pages). I have tried other directories and on other disks with the same problem. Thanks

All Replies (3)

Microrobot
Microrobot
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If downloads hang at the last minute (just before reaching 100%), the cause might be antivirus software which tries to scan the file and during that process hangs the Firefox instance.

In order to fix the problem, try disabling the scanning as follows:

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
  3. Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the "browser.download.scanWhenDone" preference.
  4. Double-click on that preference to set the value to false.
  5. Next, try to download something and see if it still hangs.

Please reply and tell us whether this helped you!

Microrobot modificouno o

gigiprozzi
gigiprozzi
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in my firefox version 25.0, Windows Vista Business, Avira Free Antivirus this entry is called

"browser.download.manager.scanWhenDone"

I set preference to false and now it works

gigiprozzi modificouno o

Alukret
Alukret
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Thanks for answer! My Firefox deleted all .torrent, .exe, other small files. And this "browser.download.manager.scanWhenDone" > False and also this "Win 7 > Start > Control Panel > Windows Defender > Tools > Options > Real Time Protection off" helps me!

Alukret modificouno o