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When I click on a 'contact' link in a web site to e-mail the organisation Firefox just keeps opening more and more versions of itself in quick succession - lite

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  • 1 has this problem
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  • Last reply by nisparo

nisparo
nisparo
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The only way I can stop this is to completely shut down the computer, by which time I have literally hundreds of Firefox pages open. I use btinternet.com for e-mail. When checking the 'mailto' options in Firefox the only available one is 'always ask'. Please help!! This happens on any website with an e-mail link.

The only way I can stop this is to completely shut down the computer, by which time I have literally hundreds of Firefox pages open. I use btinternet.com for e-mail. When checking the 'mailto' options in Firefox the only available one is 'always ask'. Please help!! This happens on any website with an e-mail link.

Chosen solution

Hi,

Please see this.

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dumdidadida
dumdidadida
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Chosen Solution

Hi,

Please see this.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can look at the network.protocol-handler.external.mailto prefs on the about:config page.
If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

nisparo
nisparo Question owner
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Many thanks. I reset Firefox and it solved the problem - made a lot of other things work better too! Nisparo