Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

won't download

more options

when I try to download file I get save file dialog box, click to save file then firefox freezes, tried reset of firefox no help found help article about checking security to see that firefox is allowed listed in programs and checked, I have no problems with thunderbird getting mail.

when I try to download file I get save file dialog box, click to save file then firefox freezes, tried reset of firefox no help found help article about checking security to see that firefox is allowed listed in programs and checked, I have no problems with thunderbird getting mail.

All Replies (1)

more options

There is a long troubleshooting article for problems with downloading or saving files. Rather than guess at the problem here, let me give you the link: What to do if you can't download or save files.