Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashes first, than works - after sending crash report

  • 2 respostas
  • 2 have this problem
  • 5 views
  • Last reply by habuter

habuter
habuter
more options

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47

nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47 nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

Chosen solution

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

Ler a resposta no contexto 👍 0

All Replies (2)

Vivek
Vivek
more options

Chosen Solution

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

habuter
habuter Question owner
more options

...after long time I tried: so at first I installed the English Version (by your link), and Firefox didn't crash at the first time starting after system new starting...and then I installed the German Version, made a new system start, and it works! Thank you. Hartmut