Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Online banking

  • 3 respostas
  • 15 have this problem
  • 18 views
  • Last reply by cor-el

more options

Cannot log in to Nationwide internet banking in Firefox 11.o I get the front page but Login says internet banking is not working. Next screen says it's ok and sends you back to the first screen, which says it isn't. Works throughInternet explorer

Was working fine yesterday and other online accounts are fine. Have spoken with Nationwide who say there are no problems from their end. Can anybody help please?

Cannot log in to Nationwide internet banking in Firefox 11.o I get the front page but Login says internet banking is not working. Next screen says it's ok and sends you back to the first screen, which says it isn't. Works throughInternet explorer Was working fine yesterday and other online accounts are fine. Have spoken with Nationwide who say there are no problems from their end. Can anybody help please?

Chosen solution

Have done as you suggested cor-el and all working fine now, thank you very much for your help.

Ler a resposta no contexto 👍 0

All Replies (3)

more options

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Chosen Solution

Have done as you suggested cor-el and all working fine now, thank you very much for your help.

more options

You're welcome