Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keeps asking to download firefox 8.01, allready did and installed. Why

  • 1 resposta
  • 8 have this problem
  • 2 views
  • Last reply by cor-el

more options

After downloading and installing Firefox Setup 8.01.exe I keep getting a screen request to save the same file. I do it and I get another request to save the same file, along with trying to install it. running AMD processor with Windows 7 OS.

After downloading and installing Firefox Setup 8.01.exe I keep getting a screen request to save the same file. I do it and I get another request to save the same file, along with trying to install it. running AMD processor with Windows 7 OS.

All Replies (1)

more options

See:

If files already have been downloaded then remove the files in the updates and updates\0 folder.

You can also delete active-update.xml and possibly updates.xml (stores the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)