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Firefox 3.6.23 constantly crashing

  • 2 respostas
  • 12 have this problem
  • 6 views
  • Last reply by Sovva29

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Hi,

I've been using Firefox 3.6.23 for almost 2 years now, but as of September it started crashing occasionally when I used my search bar, but now it crashes daily on any site. Just today Firefox crashed 5 times within the course of 4 hours.

I've tried upgrading Firefox, uninstalling and re-installing, safemode, creating a new profile and none of these worked. I've tried using Chrome and IE again, but it's just not the same, haha. I've included the crash ID.

Hi, I've been using Firefox 3.6.23 for almost 2 years now, but as of September it started crashing occasionally when I used my search bar, but now it crashes daily on any site. Just today Firefox crashed 5 times within the course of 4 hours. I've tried upgrading Firefox, uninstalling and re-installing, safemode, creating a new profile and none of these worked. I've tried using Chrome and IE again, but it's just not the same, haha. I've included the crash ID.

Chosen solution

https://crash-stats.mozilla.com/report/index/1e3bc2d6-5296-4ef0-bce6-ca5052111012

Looks like the cause is the McAfee Site Advisor 3.4.0 extension.
https://bugzilla.mozilla.org/show_bug.cgi?id=598769
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Open the Add-ons manager > Extensions and disable that extension, until McAfee fixes that extension.

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Chosen Solution

https://crash-stats.mozilla.com/report/index/1e3bc2d6-5296-4ef0-bce6-ca5052111012

Looks like the cause is the McAfee Site Advisor 3.4.0 extension.
https://bugzilla.mozilla.org/show_bug.cgi?id=598769
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Open the Add-ons manager > Extensions and disable that extension, until McAfee fixes that extension.

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Not a single crash in over 24 hours - a new record! Thank you!