Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download pdf document from a website; pop-up window won't open for download

more options

I go to travelweekly.com to download my magazine. I click on the download link provided. It asks if I want pdf download or open offline. I click on pdf download, and nothing happens. I have pop-up blocker checked in the options, but have added travelweekly.com/* as exception. I even unchecked the pop-up blocker to enable all pop-ups. Still won't work. I have over 30 or these, so I know it used to work. Also, this program has become a very slow dog! I've been forced back to IE!!!

This happened

Every time Firefox opened

I go to travelweekly.com to download my magazine. I click on the download link provided. It asks if I want pdf download or open offline. I click on pdf download, and nothing happens. I have pop-up blocker checked in the options, but have added travelweekly.com/* as exception. I even unchecked the pop-up blocker to enable all pop-ups. Still won't work. I have over 30 or these, so I know it used to work. Also, this program has become a very slow dog! I've been forced back to IE!!! == This happened == Every time Firefox opened

All Replies (1)

more options

I used to have the toolbar for My Points toolbar but it somehow got deleted and now it won't let me put it back on.