Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Spam settings

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

tsher
tsher
more options

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Chosen solution

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.

Ler a resposta no contexto 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.