Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Tbird stopped working about May 7th & an attempt at using a fix with "profile" failed.

  • 2 respostas
  • 1 has this problem
  • 3 views
  • Last reply by Don

Don
Don
more options

Todd, please help me find your support post about using profiles, I think the final step was my downfall. I'll need to know exactly how to finish. Also, because I've seen a post about Yahoo changing to a 2 step verification of my password, that may be the original problem. And when ever I make an attempt to send or receive, I get an error message that say's "change password, message failed, server not responding".

Todd, please help me find your support post about using profiles, I think the final step was my downfall. I'll need to know exactly how to finish. Also, because I've seen a post about Yahoo changing to a 2 step verification of my password, that may be the original problem. And when ever I make an attempt to send or receive, I get an error message that say's "change password, message failed, server not responding".

All Replies (2)

Stans
Stans
more options

See if http://kb.mozillazine.org/Profile_Manager helps

Don
Don Question owner
more options

Stans, I looked at what you sent & I don't believe I can figure out how to use it. Love to have your help. 4 or 5 days ago I was desperate & previously had contacted 2 different people at Yahoo support who were no help at all. On that day I planned on buying into "Yahoo Pro" service which charges $4.99 monthly. Somehow I got lucky & a Pro tech named Kay who was a real super tech, spent more than 2 hours with me, fixed Tbird & fixed another problem printing a page from an email on the Yahoo "base" email. Made me very happy for about 3-4 days, and then Tbird again failed. The fail is just the wrong processing of not having my contacts list showing at the left side of the screen when I click on 'forward' (the options including 'fwd' doesn't appear either). Hope to hear from you soon.