Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After accidently removing my email account and all the emails in it, I have backed up my profile folder but cannot move the inbox contents back to Thunderbird.

  • 21 respostas
  • 1 has this problem
  • 232 views
  • Last reply by Anne

more options

After accidentally removing my email account and all the emails in it, I have backed up my profile folder but cannot move the inbox contents back to Thunderbird. Can anyone help me with this?

After accidentally removing my email account and all the emails in it, I have backed up my profile folder but cannot move the inbox contents back to Thunderbird. Can anyone help me with this?

Chosen solution

What is "Mail"? Select Local Folders, then Tools.....Import mbox file, in the 'Select the mbox file to import' window, the folder displayed at the top should be the profile folder, which looks like:

C:\Users\username\AppData\Roaming\Thunderbird\Profiles\8characters.default

For POP accounts, open the Mail folder, ImapMail for IMAP accounts, then open the subfolder for the removed account, e.g. pop.gmail.com or inbound.att.net or imap.mail.yahoo.com. Then, you will see a list of the mbox files and .msf files (see picture). Select the one with no extension, e.g. Inbox.

To recover a few folders, it's probably easier to just do it manually as already described above.

Ler a resposta no contexto 👍 1

All Replies (1)

more options

There are saved email folders in the Inbox.sbd. Thanks for the suggestion of moving some folders out of the profile folder. That should help.

  1. 1
  2. 2