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I cannot see email once I have selected more than one email to delete.

  • 2 respostas
  • 1 has this problem
  • 17 views
  • Last reply by rcaddy

rcaddy
rcaddy
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If I select more than one email and then delete them, or any other function with multiple emails, I am no longer able to see the email body when I select a single email. Additionally, before I select the multiples I cannot look at headers or even see who it is from on the individual email. I am using Thunderbird 52.8 and Windows 7 Home. This has been an issue for the last year but have been unable to address it. I have uninstalled, rebooted, and reinstalled Thunderbird. I have reset columns, repaired mailboxes, and compressed mailboxes. As long as I only work with one email at a time it doesn't break. Any help would be appreciated.

If I select more than one email and then delete them, or any other function with multiple emails, I am no longer able to see the email body when I select a single email. Additionally, before I select the multiples I cannot look at headers or even see who it is from on the individual email. I am using Thunderbird 52.8 and Windows 7 Home. This has been an issue for the last year but have been unable to address it. I have uninstalled, rebooted, and reinstalled Thunderbird. I have reset columns, repaired mailboxes, and compressed mailboxes. As long as I only work with one email at a time it doesn't break. Any help would be appreciated.

Chosen solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

rcaddy
rcaddy Question owner
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Matt, Thank you very much, I futzed with this for months and never thought of that simple solution.