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Flashplayer crashes

  • 8 respostas
  • 9 have this problem
  • 3 views
  • Last reply by Krysis

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I just updated all of my drivers and now every time I try to watch a YouTube video it says that flashplayer has crashed. Now I am forced to use Chrome 0.0

I just updated all of my drivers and now every time I try to watch a YouTube video it says that flashplayer has crashed. Now I am forced to use Chrome 0.0

Chosen solution

I reinstalled my AMD drivers and that fixed it, thanks for the help though

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All Replies (8)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Flashplayer seems to be having a lot of issues with Firefox 32... I'm not aware of a fix, but maybe one of the other threads has a solution?

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bp-a184a866-31d1-4441-8f50-844601bc3517 bp-e62aba46-b8f4-421c-9edd-727d417bad23 bp-b5698eaf-6a35-451e-b818-319e7d686ea1 bp-6338512a-b12c-4556-bf15-00b499f5fcbd bp-abf4910d-0847-4948-a2b1-f589e341cb5e

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Those reports haven't been submitted.

Did you add the bp- prefixes yourself or did you click the links on the about:crashes page ot make sure that the reports have been submitted?

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I added the bp- myself... I didn't add them here though.

bp-c1ecf6b0-fd4a-48e6-b019-293a72140906 bp-d193c645-f27b-4d0d-ab0b-bc29a2140906 bp-e15996d5-d431-47a2-ad2d-fae1b2140906 bp-54627ed7-c5d7-4730-9f55-bc6f22140906 bp-343038a8-67bf-4979-a13a-d93412140906

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I can't open IE or Steam anymore either, they just crash as soon as I try to open them

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Process Type plugin Shockwave Flash Version:14.0.0.179

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


Also,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

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Chosen Solution

I reinstalled my AMD drivers and that fixed it, thanks for the help though