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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 29 screw up - Please consider USERS How to fix this???

  • 22 freagra
  • 64 leis an bhfadhb seo
  • 1006 views
  • Freagra is déanaí ó DrakeJones

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I often get fed up with firefox, the only reason I stay with it is because of the 3rd party plugins, but this is a step too far.

I am so seriously pissed off with Mozilla Firefox, not just because of the new design but the complete lack of respect for your users.

I got a message saying that there was an important security update, it did NOT NOT NOT warn me that it intended to install a completely redesigned application.

Have you guys heard of change control management?

I am in the middle of working and I spend 15 hours a day online, now i have to figure out this AWFUL user interface.

I guess this is what you get when you have a bunch of amateurs developing software.

So what was it, did not one person in Mozilla figure NOT out that you need to tell users that an upgrade includes a serious change in UI or worse still did you know and think FFF..orget them we will just do it and tell them it is a security update.

Rather than creating this terrible user interface you should have focused on the biggest problem with Firefox MEMORY and CPU usage with the ability of users to figure out which tab is using memory or CPU,

If I had wanted a Google Chrome clone I would have installed Google Chrome, but I hate the Chrome interface. Do you not know that Google are the worst company in the world at designing a UI, their email is rubbish, the new adwords Keyword Planner should be used in schools and colleges as a "how NOT to design software"

What pisses me off is that you have the arrogance to think that you can just bulldoze over your userbase. If I were local I would come to your office ask which bright spark was in charge of this and punch them in the face.

I have seen others ask how to roll back and again in your ignorance you make pathetic excuses and lock the question, as you did with the guy here:

https://support.mozilla.org/en-US/questions/997424

well if you do that with me I will raise this on every blog related to Firefox. I wonder if there is any interest in creating a fork in the development?

I do not want to have to install an old version, I have a lot invested in my Firefox user interface which has been completely screwed up by this update. In addition to this I can't move the address bar and put it next to the menu and I can't move the tabs below the menus and toolbars.

You have also screwed up my colorful tabs which I need because of sight issues.

THIS IS MY DESKTOP do not DICTATE how I layout my screen!!

To call you complete F'ing Morons would not be enough!

Now if I roll back I am going to be facing nagware and security risks.

In future can you PLEASE respect your users by doing the following:

1. Do NOT install UI changes without informing the user and giving them a choice 2. ALWAYS include a feature to stick with the old UI 3. Allow users to stick with the old UI and still get REAL security updates.

I am so angry with you right now!

Réiteach roghnaithe

The defensive comments from the Firefox team are missing the point of my OP. Here are the highlights

Complete lack of respect for your users.

Rolling out a new version but calling it a security update, these are two separate things.

It did NOT NOT NOT warn me that it intended to install a completely redesigned application.

Have you guys heard of change control management?

Change control does not mean you test it on a bunch of FF sycophants, it means that you give end users the option to switch on the changes and to roll back.

I have been involved in huge rollouts of MS Office (100k+ users) when the ribbon came, it was so radically different that we had to implement a training program, this is the same.

You have to realize and accept what makes Firefox is the personalization, so DON'T MESS WITH IT. If you can't figure a way to implement it without screwing up people's customization, then scrap your changes. You really ought to be able to offer users a chance to try small changes and roll back if they do not like it. It should be a requirement of all UI changes. Oh and I mean SIMPLE "try and no thanks" roll backs, not some hidden code buried on an about page or hidden on the web.

I still think the important issue you should be focusing on is performance and the ability to see which tab is using resources or leaking memory, I would like to see an option to display the memory/cpu in the tab instead of the title, you could even have the tab go red.

You need to be able to isolate and shut down these tabs, I do NOT think you should have the multiple instances that Google Chrome has because they do not relate to tabs or help in any way to stop a badly performing page.

I think that every time you get an inclination to copy Google Chrome you should slap yourself around the face and if that does not help you should have your team queue up (think airplane movie) to slap you. In fact I think that Mozilla developers should have slaps for stupid or badly implemented ideas.

I hope that you can learn that bulldozing over your userbase is unacceptable.

Now it would be churlish not to mention the best way to copy with this screw up, first I had to install colored tabs, this gave me back square tabs and stopped the awful waste of screen estate.

I then used the (drastically bastardized) customise option to move icons to the top bar next to the menu, they are very small and it would be good to have some option to increase the size.

I have the address bar under the tabs taking up most of the width of the screen with one icon to the right of it. I still do not like the back and refresh and being forced into their locations and would like to be able to drag and drop them where I want (including where I have the other Icons).

I would like to be able to put the address bar where I want, including on the menu bar.

I would also like the ability to change the spacing in toolbars, I have quite a thick line under the bookmarks and too much space above them, overall this wastes screen estate.

In future can you PLEASE respect your users by doing the following:

The performance of the browser has improved, it is snappier but memory management is still an issue.

It seems to have a higher capacity before it crashes (from 1.6gb in old version to 2.4gb in new version) but it seems to use more memory so I am not really able to do more. I have 8gb of ram so I would like ot see it able to use 3 to 4gb if it is available.

This version does crash more often, it seems that some webpages leak memory and it gets to a point where is just blows. What it does do better is recover memory when you close tabs, it is not perfect but an improvement all the same.

I am still seriously pissed off with the way this was implemented and all of the issues I raised in my OP still stand. What I want from the Dev team is NOT more excuses but a commitment to not do this again and only implement Ui changes with roll back options for users.

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Thanks for pointing out Pale Moon, I was just going to ask if anybody forked it before they started to get annoying.

I think its a problem of too much funding, when developers start following UI fashion trends over working on security and robustness.

They had enough time for a zillion UI changes but fixing their sand boxing system or their problems with Flash, they cannot hack.

Some excuse was, that its the fault of Flash... so then, how come Chrome can handle Flash just fine? (of course I don't use Chrome, cause well, Google working hard on becoming worse than Crapple  :p ...no further comment)

So yeah, thanks. Here's hoping the Fork still does support add-ons, which is kinda the only reason to put up with Firefox.

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The Pale Moon Fork does indeed support all the usual add-ons.

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