Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FF was crashing, reinstalled, same prob, did the reset,won't open, trying to connect to update for hours. What's wrong?

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó yankey

yankey
yankey
more options

FF kept crashing so about a week ago I reinstalled. Still kept crashing so in the troubleshooting info I read about "reset". Did that this AM and now have a window entitled Software Update which has been up for several hours. It has a blue and white barber design and says connecting to the update server... What is wrong?

FF kept crashing so about a week ago I reinstalled. Still kept crashing so in the troubleshooting info I read about "reset". Did that this AM and now have a window entitled Software Update which has been up for several hours. It has a blue and white barber design and says connecting to the update server... What is wrong?

All Replies (2)

ShellHacker
ShellHacker
more options

Is there a blocking firewall ? Maybe the communication ports are shut. Reboot your computer and see if it works

yankey
yankey Úinéir na ceiste
more options

The reboot must have fixed it as everything is working fine now. Thank you very much sudheesh...I appreciate your help.