Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When upgrading to the latest version, I end up with a Firefox 18.0.2 update box which just gives option of saving an .exe file, nothing else. How do I upgrade?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó cor-el

more options

Hi, the box that appears is the 'opening firefox setup 18.0.2.exe' I only have the option to save the file http://download.cdn.mozilla.net, or cancel. No run option or where its downloaded to.

Any help to upgrade to the latest version welcomed.

Many thanks.

Robin

Hi, the box that appears is the 'opening firefox setup 18.0.2.exe' I only have the option to save the file http://download.cdn.mozilla.net, or cancel. No run option or where its downloaded to. Any help to upgrade to the latest version welcomed. Many thanks. Robin

All Replies (2)

more options

Click the save button. After the file finishes downloading, double click it, and install the newest version of Fierfox

After updating, follow the steps at How to reset the default user agent on Firefox

more options

There are other things that need your attention.

You should also update your outdated Flash plugin

  • Shockwave Flash 10.0 r22