Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FF doesn't load menu of my website

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó mdivk

more options

My site has a menu, which all other users can see it except me, even I can view it with 1. another computer, 2. a different browser

I already tried uninstall firefox and downloaded a fresh new one and installed it, I still can't see the menu.

What happened to my computer/firefox?

Thanks.

My site has a menu, which all other users can see it except me, even I can view it with 1. another computer, 2. a different browser I already tried uninstall firefox and downloaded a fresh new one and installed it, I still can't see the menu. What happened to my computer/firefox? Thanks.

Réiteach roghnaithe

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Read this answer in context 👍 0

All Replies (4)

more options

Try to reload those web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

All the methods were tried with no use

more options

Réiteach Roghnaithe

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

Thank you, this resolved my problem