Can't access some sites after doing all suggestions using FF 15 and XP SP3..What to do?

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9/12/12, 5:42 AM

Shut off anti-virus software, including firewall. Tried all settings of proxy selections; cleared cache, etc...all things advised on this site and elsewhere. Reset Firefox. Quit Firefox and tried IE. Nadda.

Been trying to access some sites and fix the problem for about a month, now. Hell, I can't even access mosilla forums.

Shut off anti-virus software, including firewall. Tried all settings of proxy selections; cleared cache, etc...all things advised on this site and elsewhere. Reset Firefox. Quit Firefox and tried IE. Nadda. Been trying to access some sites and fix the problem for about a month, now. Hell, I can't even access mosilla forums.

Answer 1 · 2012-09-12 05:42:45

ideato

9/12/12, 6:44 AM

Hi Punice

first try to disable JavaScript from : Firefox button (or Tools menu) > Options > Content panel > UNcheck Enable JavaScript.

if the above does not help check with a few malware/virus scan programs for virus. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.

http://housecall.trendmicro.com/ - Trendmicro online

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

http://www.superantispyware.com/ - SuperAntispyware

http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

http://www.microsoft.com/windows/antivirus-partners/windows-xp.aspx

check also for a rootkit infection with TDSSKiller.

http://support.kaspersky.com/viruses/solutions?qid=208280684

thank you