Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I want to upgrade from 3.6 to 7 (8 does not work with Ancestry) how do I do it?

  • 2 fhreagra
  • 7 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó peterjday

more options

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

All Replies (2)

more options

Ask Ancestry when they plan on fixing their image upload for Firefox 8, as Firefox 9 is scheduled to be released on Tuesday.

more options

So Ancestry fixes its website to be compatible with 8, but Firefox then upgrades to 9. What I need to know is how to upgrade to a compatible version. i.e. Firefox 7.