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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I start Firefox it gives me a box that says Firefox is now running in "safemode".... how do I get this to go away??

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When I go to start FireFox a box pops up that says "Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes, and extensions." Than it gives me options to check mark.... like.... Disables all add-ons, reset toolbars, and controls, delete all bookmarks except for backups, reset all user preferences to firefox defaults, and restore default search engines.

How do I make this box go away?

All Replies (3)

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Hi morelyjessica,

Have you looked at the Knowledge Base article Firefox is stuck in Troubleshoot Mode? Did you recently start it in Safe Mode for any particular reason?

Hopefully this helps!

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Nope I haven't put it in safe mode... no idea whats going on. I looked at the safe mode instructions and how to take it off safe mode and the article about how if it gets stuck. I did all of that and it's still stuck:-( I am thinking about uninstalling firefox and reinstalling it.

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Did you check the target line in the Firefox desktop shortcut to be sure that the -safe-mode switch isn't appended?

Also make sure that you do not have the Shift key pressed when you click a shortcut to start Firefox.