Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Not getting "Add Security Exception" dialog box so I can get to website!

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

I am trying to get into a website for my insurance. I keep getting the "Untrusted Connection" window. I know the site is ok. I choose "I understand the risks". It then takes me to "Add an exception". Last week when I did it, I then got the dialog box and I could finish and get into the site. Today when I just get the "Add an exception" but it will go no further. I really need to get into this site!!!!! What can I do to change things and make the site trusted?

I am trying to get into a website for my insurance. I keep getting the "Untrusted Connection" window. I know the site is ok. I choose "I understand the risks". It then takes me to "Add an exception". Last week when I did it, I then got the dialog box and I could finish and get into the site. Today when I just get the "Add an exception" but it will go no further. I really need to get into this site!!!!! What can I do to change things and make the site trusted?

All Replies (1)

more options

You need to install the DOD CA-21 and DoD Root CA 2 certificates to access that website.