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internet connection issues

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sbttw2003
sbttw2003
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My dad's computer seems to be having connection issues. He and I are on the same wifi network and my computer connects with no problems but his will not connect to the internet. I've tried everything I can think of and it still won't work. I've tried to check the lan and proxy settings but that didn't work. Then I tried to set up a new connection but it said he was already connected, which he IS connected to my network yet internet explorer, firefox and chrome, none will connect to the internet. They all come up as unable to display page, reload.

His computer is an acer laptop that runs windows 7. His main browser is firefox.

My dad's computer seems to be having connection issues. He and I are on the same wifi network and my computer connects with no problems but his will not connect to the internet. I've tried everything I can think of and it still won't work. I've tried to check the lan and proxy settings but that didn't work. Then I tried to set up a new connection but it said he was already connected, which he IS connected to my network yet internet explorer, firefox and chrome, none will connect to the internet. They all come up as unable to display page, reload. His computer is an acer laptop that runs windows 7. His main browser is firefox.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Did you check your security software (firewall)?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: