Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 5 opens mutiple web browsers and does not display homepage-white page only

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

I use windows 7 starter. When I start Firefox 5 it keeps opening firefox web browsers, up to 50 at a time. I did try the sugestions in the help area of firefox, but it still happens. The browser also opens on a white page with nothing on it. I was asked to upgrade to firefox 6 but I refused becuase I use NoDoFollow and seoquake and the system said that those adons are not compatible with firefox6.

I use windows 7 starter. When I start Firefox 5 it keeps opening firefox web browsers, up to 50 at a time. I did try the sugestions in the help area of firefox, but it still happens. The browser also opens on a white page with nothing on it. I was asked to upgrade to firefox 6 but I refused becuase I use NoDoFollow and seoquake and the system said that those adons are not compatible with firefox6.

All Replies (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: