X
Tap here to go to the mobile version of the site.

Fóram Tacaíochta

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Some tabs on internet pages are missing (though the 'hand' appears when arrow hovers over where they should be); they are also missing on Internet Explorer BUT they are there on OPERA. Problem has occurred in last few months.

Postáilte

Tabs missing on Nationwide Internet banking (secure page). Also missing on Moneysupermarket.com

Tabs missing on Nationwide Internet banking (secure page). Also missing on Moneysupermarket.com

Tuilleadh mionsonraí faoin chóras

Sites Affected

http://www.moneysupermarket.com/car-insurance/

Breiseáin Shuiteáilte

there are 12 plug-ins, but I disabled all of them with no effect.

Feidhmchlár

  • User Agent: Opera/9.80 (Windows NT 5.1; U; en) Presto/2.8.131 Version/11.10

Tuilleadh Eolais

Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console6.0.20true{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}Java Console6.0.22true{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}Java Console6.0.23true{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}Java Console6.0.24true{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}Microsoft .NET Framework Assistant0.0.0true{20a82645-c095-46ed-80e3-08825760534b}Java Quick Starter1.0truejqs@sun.comavast! WebRep20110101truewrc@avast.comZoneAlarm Security Engine1.5.265.2false{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion2browser.startup.homepagehttp://google.combrowser.startup.homepage_override.buildID20110413222027browser.startup.homepage_override.mstonerv:2.0.1extensions.lastAppVersion4.0.1network.cookie.prefsMigratedtrueplaces.history.expiration.transient_current_max_pages18779privacy.sanitize.migrateFx3Prefstrue
Graphics
Adapter DescriptionNVIDIA GeForce 6100 nForce 430Vendor ID10deDevice ID03d0Adapter RAMUnknownAdapter Driversnv4_dispDriver Version9.1.4.8Driver Date8-16-2006Direct2D EnabledfalseDirectWrite Enabledfalse (0.0.0.0, font cache n/a)WebGL RendererGoogle Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)GPU Accelerated Windows0/1

jscher2000
  • Top 10 Contributor
8801 réiteach 71984 freagra

Freagra Cabhrach

On the moneysupermarket site, the top row of navigation buttons are drawn using background images. If the images are missing, then the buttons are invisible.

You can block images from a site using a Firefox feature, or using an add-on (e.g., an ad blocker), or using external security software. This article has a run down on some of the most common issues:

Images or animations do not show | Troubleshooting | Firefox Help

The fact that it also affects IE makes me wonder whether a Windows display or accessibility setting might be involved. This article describes the effect of some of these settings:

Accessibility | How to | Firefox Help

Any luck?

On the moneysupermarket site, the top row of navigation buttons are drawn using background images. If the images are missing, then the buttons are invisible. You can block images from a site using a Firefox feature, or using an add-on (e.g., an ad blocker), or using external security software. This article has a run down on some of the most common issues: [http://support.mozilla.com/en-US/kb/Images%20or%20animations%20do%20not%20show Images or animations do not show | Troubleshooting | Firefox Help] The fact that it also affects IE makes me wonder whether a Windows display or accessibility setting might be involved. This article describes the effect of some of these settings: [http://support.mozilla.com/en-US/kb/Accessibility Accessibility | How to | Firefox Help] Any luck?

Úinéir na ceiste

Incredible. I only posted the question 5 minutes ago and now a reply. Incredible! You may well be right when you suggest accessibility. I did make some changes because of poor eyesight (as suggested on the BBC website), but is there an easy way to undo them, ie revert to default? I will follow up your Accessibility link. I used AVG and ZoneAlarm for many years, but recently changed to Avasti (still with ZoneAlarm) because AVG seemed to be causing computer lock-ups.

Thank you for taking the trouble to reply to my question.
Incredible. I only posted the question 5 minutes ago and now a reply. Incredible! You may well be right when you suggest accessibility. I did make some changes because of poor eyesight (as suggested on the BBC website), but is there an easy way to undo them, ie revert to default? I will follow up your Accessibility link. I used AVG and ZoneAlarm for many years, but recently changed to Avasti (still with ZoneAlarm) because AVG seemed to be causing computer lock-ups. Thank you for taking the trouble to reply to my question.
jscher2000
  • Top 10 Contributor
8801 réiteach 71984 freagra

Freagra Cabhrach

If you checked the box to override the web site's colors and styles, that could be the problem. A better approach is to use Firefox's zoom feature. You can zoom up the page to have larger text and images, and this will be remembered on a site-by-site basis. To set the baseline to a higher zoom level for all sites, you can use one of these add-ons:

I haven't tried them, but see them recommended frequently. Good luck!

If you checked the box to override the web site's colors and styles, that could be the problem. A better approach is to use Firefox's zoom feature. You can zoom up the page to have larger text and images, and this will be remembered on a site-by-site basis. To set the baseline to a higher zoom level for all sites, you can use one of these add-ons: *[https://addons.mozilla.org/en-US/firefox/addon/2592/ NoSquint] *[https://addons.mozilla.org/en-US/firefox/addon/6965/ Default FullZoom Level] I haven't tried them, but see them recommended frequently. Good luck!

Úinéir na ceiste

Thanks once again. I normally only use Firefox, so any alterations to Firefox (which I can't recall making) wouldn't be an explanation, since Internet Explorer (not normally used) has the same fault. Thanks again.

Thanks once again. I normally only use Firefox, so any alterations to Firefox (which I can't recall making) wouldn't be an explanation, since Internet Explorer (not normally used) has the same fault. Thanks again.
cor-el
  • Top 10 Contributor
  • Moderator
17591 réiteach 159130 freagra

See also (High Contast in Windows):

See also (High Contast in Windows): * http://kb.mozillazine.org/Website_colors_are_wrong

Úinéir na ceiste

Thank you for all your suggestions. The problem is now solved (after 4 months of frustration). I'm using XP. Control Panel / Accessibility Options / Display / Untick High Contrast. Your early suggestion of an Accessibility problem was spot on. Thanks.

Thank you for all your suggestions. The problem is now solved (after 4 months of frustration). I'm using XP. Control Panel / Accessibility Options / Display / Untick High Contrast. Your early suggestion of an Accessibility problem was spot on. Thanks.