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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashed, now when I try to open it get Mozilla Crash Reporter

  • 8 bhfreagra
  • 22 leis an bhfadhb seo
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  • Freagra is déanaí ó Nacnud42

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Firefox crashed unexpectedly. Now when I try to open it all I get is Crash Reporter box so dont have location bar to get crash ID

All Replies (8)

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This does not solve it! Just get sent round in circles as I have no bar in which to enter anything just the 'Crash Reporter' box when I try to open Firefox.

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Were you able to open Firefox in the Firefox SafeMode or not?

http://support.mozilla.com/en-US/kb/Safe+Mode

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No. I only have the Crash Reporter diologue box. No Firefox page on which to enter anything.

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Try a clean (re)install:

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.

Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

See also:

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All sorted thak you! After backing up, reinstalled Firefox. Working fine. Thanks very much.

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Please mark this thread as Solved.

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Solved Thank you